[Bug] code: 500, message: "Verification failed, please check whether the parameters are correct: Connection error.", data: null

[xiao-j-c]

Contact Information

No response

MaxKB Version

v1.10.1-lts

Problem Description

部署环境，docker + maxkb ，ubuntu 22.04，模型类型：大语言模型，基础模型：gpt-4o-mini

Steps to Reproduce

填入openai appurl appkey 点击添加按钮等待很长时间后报错 code: 500, message: "验证失败，请检查参数是否正确: Connection error.", data: null

The expected correct result

No response

Related log output

Additional Information

No response

[Shenguobin0102]

你好，这个问题应该是你提供的连接参数的问题，请检查并提供正确参数后重新尝试添加。

[shaohuzhang1]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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Hello, this question should be a problem with the connection parameters you provided. Please check and provide the correct parameters and try to add them again.

[xiao-j-c]

同一套参数在本地个人电脑添加保存没问题，但是在云服务器就有这个提示，不是参数问题

[shaohuzhang1]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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There is no problem to add and save the same set of parameters on the local personal computer, but there is this prompt on the cloud server, not a parameter problem

[Shenguobin0102]

那会不会是云服务器安全组的出入规则的问题，请检查安全组的出入规则，开通相应的端口再试试。

[shaohuzhang1]

Bot detected the issue body's language is not English, translate it automatically. 👯👭🏻🧑‍🤝‍🧑👫🧑🏿‍🤝‍🧑🏻👩🏾‍🤝‍👨🏿👬🏿

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Will that be a problem with the entry and exit rules of the cloud server security group? Please check the entry and exit rules of the security group and open the corresponding port and try again.