From f22ad47d818822923f7747eaac509eb6dcdd7df7 Mon Sep 17 00:00:00 2001
From: Abhishek Gupta <abhishekgupta.symfony288@webkul.in>
Date: Wed, 28 Jun 2023 12:18:42 +0530
Subject: [PATCH] Some changes send email when customer and agent reply on
 tickets: #40

---
 API/Threads.php | 18 +++++++++++++-----
 1 file changed, 13 insertions(+), 5 deletions(-)

diff --git a/API/Threads.php b/API/Threads.php
index 8ddf7f9..3fdb2ac 100644
--- a/API/Threads.php
+++ b/API/Threads.php
@@ -147,11 +147,19 @@ public function saveThread(Request $request, $ticketid, ContainerInterface $cont
                 return new JsonResponse($json, Response::HTTP_OK);
                 break;
             case 'reply':
-                $event = new CoreWorkflowEvents\Ticket\AgentReply();
-                $event
-                    ->setTicket($ticket)
-                    ->setThread($thread)
-                ;
+                if ($thread->getcreatedBy() == 'customer') {
+                    $event = new CoreWorkflowEvents\Ticket\CustomerReply();
+                    $event
+                        ->setTicket($ticket)
+                        ->setThread($thread)
+                    ;
+                } else {
+                    $event = new CoreWorkflowEvents\Ticket\AgentReply();
+                    $event
+                        ->setTicket($ticket)
+                        ->setThread($thread)
+                    ;
+                }
 
                 $container->get('event_dispatcher')->dispatch($event, 'uvdesk.automation.workflow.execute');