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We are trying to get donors into the system, but it seems like when we send a "full" file, the donors do not get synced to the matching database(s). Is there a reason for that? I don't know how to get the donors into the matching database now except for sending them all again in a Diff file and as updates. Is there a better way? |
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Hi @mmelchers This behaviour is by design - of the two types of input file, "full" and "diff":
So, once you've finished importing all donors to the store, you'll need to run the "Data Refresh", which can be manually triggered. There is some documentation on these processes in the repo, I'll share some links: |
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there does not seem to be a "RunDataRefreshManual" function. There is a "RunDataRefresh" function and there is a "SubmitDataRefreshRequestManual". Which one is it supposed to be? It seems to be the "SubmitDataRefreshRequestManual" function. |
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Hi @mmelchers
This behaviour is by design - of the two types of input file, "full" and "diff":