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NPS survey not firing for FSE themes #75

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vytisbulkevicius opened this issue Feb 5, 2025 · 1 comment
Open

NPS survey not firing for FSE themes #75

vytisbulkevicius opened this issue Feb 5, 2025 · 1 comment
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@Soare-Robert-Daniel
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bug This label could be used to identify issues that are caused by a defect in the product.

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@vytisbulkevicius
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vytisbulkevicius commented Feb 5, 2025 •
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Description

There is an issue with Formbricks NPS Survey not firing for FSE themes.
There are errors in the console about it:

Image

Unfortunately, it's happening for a while,I remember we had a similar issue with Otter that was fixed here: Codeinwp/otter-blocks#2402

I don't know why this happened for FSE products only, and for others, it remained working.

Step-by-step reproduction instructions

  1. Install the FSE theme (Fork, Neve FSE, Riverbank, Jaxon OR Raft)
  2. Change the timestamp for the installation date to be older than 1 day.
  3. Go to Appearance->Themes and check the console also notice that Formbricks Survey does not appear.

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Environment info

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Is the issue you are reporting a regression

No
@vytisbulkevicius vytisbulkevicius added the bug This label could be used to identify issues that are caused by a defect in the product. label Feb 5, 2025
@vytisbulkevicius vytisbulkevicius changed the title NPS survey not firing NPS survey not firing for FSE themes Feb 5, 2025
@vytisbulkevicius
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vytisbulkevicius commented Feb 5, 2025 •
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@Soare-Robert-Daniel, I'm assigning this to you as you are working on https://github.com/Codeinwp/themeisle/issues/1687 so maybe you can review this together with that one. Thanks!

(Also, I can create issue for each theme in their repository if that's needed but it looks to be the same issue for all of them from what I noticed).

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