Feature/#87361 delete all conversations in history

[vj-venkatesan]

Success criteria

• Provide an option for users to delete all previous conversations directly in the webchat previous conversations.
• Ensure a menu is provided to perform this operation
• Ensure the menu icon is only visible when previous conversations exist for the session
• New Previous Conversation options screen is visible when clicking the menu
• Delete button is visible in this screen along with text
• Ensure user confirmation alerts are displayed for the delete action.
• Provide an option for users to delete their current conversation directly in the webchat.
• Ensure user confirmation alerts are displayed for the action.
• Comply with accessibility guidelines when introducing new actions (aria-labels, etc.).

How to test

Delete all Conversations

1. Go to a webchat where previous conversations is enabled
2. If previous conversations exists , the menu icon should appear
3. Click that menu
4. Verify the presence of the "Delete all conversations" button in the next screen with title Coversations Options.
5. Click the "Delete all conversations" button and confirm the alert to ensure all previous conversations are deleted.
6. Ensure the user lands on the previous conversation list after deleting all conversations.

Delete conversation

1. Go to any chat options and verify the presence of the "Delete current conversation" button in the chat options.
2. Click the "Delete current conversation" button and confirm the alert to ensure the current conversation is deleted.
3. Ensure the user lands on the empty chat (conversation history) after deleting the current conversation.

Security

• Possible injection vector
• Authentication/Access controls touched
• Sensitive Data could be exposed
• XSS
• Logging/Monitoring touched
• Exchanges data with external systems
• No security implications

Additional considerations

• This PR might have performance implications

Documentation Considerations

Ensure documentation includes details on the new "Delete all conversations" button, user confirmation alerts, and compliance with accessibility guidelines.

[sushmi21]

When I click the 'delete all conversations' button, I do not see the list of previous conversations under the modal.

[vj-venkatesan]

When I click the 'delete all conversations' button, I do not see the list of previous conversations under the modal.

Fixed it

[sushmi21]

I see the delete button even when there are no previous conversations

[vj-venkatesan]

The Delete icon color is not changed with 'deleteAllConversationIconColor'. I think we need to also apply the custom color to 'stroke' prop

Actually the path was using a default fill I have set the path color now

[kwinto]

I have a single conversation. I delete it. Then I go to the Home screen and click "Start conversation". The conversation continues (the history is not erased). I would expect it to be empty.

You probably want to make sure the session is new in this case.

[sushmi21]

The width of the Delete and Cancel buttons fit the content, like in figma.

[sushmi21]

The button in the modal is not auto focused during keyboard navigation when re-opened. It does focus the first time though.

[vj-venkatesan]

The button in the modal is not auto focused during keyboard navigation when re-opened. It does focus the first time though.

Just to confirm this is only when toggling delete all conversations dialog right ? coz the other modal seems fine

[vj-venkatesan]

I have a single conversation. I delete it. Then I go to the Home screen and click "Start conversation". The conversation continues (the history is not erased). I would expect it to be empty.

You probably want to make sure the session is new in this case.

@kwinto I have fixed this one . Can you please check again .

1. Upon deleting a single conversation , a new session is created and all the existing messages are cleared .
2. Upon deleting all conversations in previous conversations screen, the current session is disconnected so if the current conversation if still sending messages won't appear again. A new session is created when you go back to home screen and try to start conversation again

[sushmi21]

Looks good