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Help to buy Tech is now SMART Tech!

We've signed up to Smart Tech within the Made Tech Benefits box to make it easier and more affordable for our team to buy the latest tech gadgets.

Smart Tech lets you get the latest tech, such as Smart Phones, Smart Watches and/or Game Consoles, up to a maximum value £2,000. You apply for an e-voucher worth the value of your shopping basket - so decide what you want to buy before you apply for this perk. You then repay this amount via your salary across 12 or 18 months.

SMART Tech FAQs

1. I've applied when do I get the voucher?

The scheme is run in monthly cycles, and the cut-off for the month is the 12th. After that, our Benefits provider invoice Made Tech on the 14th of each month, and then our finance team will pay out and send the vouchers within 10 days. Everyone who has applied during that month period will be processed at the same time.

2. What happens if I don’t use my voucher straight away?

Your voucher is available to use for up to 2 years after you first receive it. However, please remember that prices are updated every day so if you’ve left your voucher a little while be sure to check with Currys PC World that the price is still the same.

3. What is SmartTech™?

SmartTech™ allows you to buy the latest technology through your payroll. Whatever the product you purchase, you can pay back the cost over a set period of time (12 or 18 months), interest free and with no credit checks required, it's so simple.

4. How much will the product(s) cost me?

Your net pay will be reduced by a monthly amount equivalent to the total cost of the product(s) that you've chosen. This will be spread evenly over the selected period of time.

5. Hold on I'm not buying the actual product?

No, you're receiving an Instant eGift Card that you can spend online or in-store at any Currys PC World. This enables you to get total flexibility just in case something changes in-store and you can change your mind.

6. Where can I get my Product?

From Currys PC World network of over 450 stores, which have the largest selection of technology in the UK including all the top brand products. You can purchase online at www.currys.co.uk or www.pcworld.co.uk too.

7. Can I spend more on top of what I buy on SmartTech™?

Yes, of course. You can use SmartTech™ to purchase the majority of the product and then use one of our discounted Instant Vouchers to complete the purchase in-store or online.

8. Who owns the product?

As this is not a tax efficient salary sacrifice scheme, you will wholly own the product from the moment of purchase.

9. Can I select more than one product?

Yes, your spend limit is £2000, but it's up to you how use that amount all at once or over a few smaller products.

10. What happens if I leave before the end of the payment period?

If you leave before the end of the payment period, you must pay back the outstanding amount and this will deducted from your final net pay.

11. What if my product gets stolen or damaged?

It's recommended you obtain separate insurance, or check your product is covered under your home contents insurance policy. Payments from your salary will not stop or be suspended due to loss or damage of the product.

12. What happens if my product breaks?

If your product breaks you need to get in contact with Currys PC World: Within 30 days of purchase or delivery: You always have the option of an exchange or refund if the fault occurs within 30-days of purchase or delivery. You can return it to the store or arrange a pick up by calling the Knowhow contact centre on 0344 561 1234, or by emailing customer.services@currys.co.uk. Extended range large kitchen appliances cannot be returned to one of Currys PC World stores, please call Knowhow contact centre on 0344 561 1234. Returns and exchanges can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice. Please provide your Currys PC World order numbers when you return a product. Within each product’s guarantee period (normally 12 months from purchase or delivery), Currys PC World offer you a prompt repair service. In all cases, Currys PC World reserve the right to inspect the product and verify the fault. Please call the Knowhow contact centre on 0344 561 1234 or emailing customer.services@currys.co.uk to arrange collection. To speed up the process, please have your order number to hand before calling. Currys do not cover faults caused by accident, neglect, misuse or normal wear and tear.

13. How do I request a refund?

If you’ve not viewed the voucher and it’s been less than 14 days since you ordered it, it’s really simple. Just head on over to order history and click request refund. This will automatically cancel your deductions so you won’t make any payments from your salary for it. If your payroll has already been run you may have one deduction taken, but fear not, your finance team will be told the exact amount to refund you in your next pay. If you’ve viewed your voucher or it’s past 14 days you need to contact the Made Tech Benefits box employee heldesk, who will contact Currys to confirm the voucher has not been used. Once it has been confirmed we’ll refund the voucher, notify you and contact your employer to let them know to stop your deductions and how much you are due back. If you’ve used your voucher, you cannot get a refund unless you are refunded by Currys. Normally they’ll give you a new gift card, we’ll need you to supply us with the new gift card number (the long number) where we will then contact Currys and check that the new voucher has not been used and follow the usual process. Refunds generally take between 3-5 working days to confirm, this period can take longer depending on the complexity of the enquiry.

14. Can the price of my tech differ from SmartTech™ and Currys PC World?

The SmartTech™ catalogue is updated daily with items, their prices, and availability coming directly from Currys PC World, however, there may be the odd occasion when a price you see in the SmartTech™ catalogue is different from what you see with Currys PC World. In the rare event of this happening, it’s because the price will have been recently changed by Currys PC World and it takes our catalogue 24-hours to update. If you want to be absolutely sure then we recommend double-checking the price at Currys PC World by following the link attached to each product. If you already have your voucher and see a difference in price, don’t worry, you can always use the voucher in conjunction with cash, as well as being able to use any money left on the voucher at a later date.