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4 changes: 3 additions & 1 deletion content/about/contribute.md
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Expand Up @@ -10,6 +10,8 @@ aliases:
- /join/
- /contribute/
- /digitalgov-university/
- /2015/02/03/let-us-share-your-events/
- /digitalgov-university/digitalgov-university-event-and-training-request-form/

---
Digital.gov provides guidance on building better digital services in government. Do you have a case study or success story to share? Did your team recently accomplish something noteworthy?
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### 2. Make sure your contribution aligns with our users’ needs.

Not sure what to share? Digital.gov focuses on creating content with direct and actionable connections to digital services. We are looking for ideas that will help generalists, technologists, and teams in the federal government create world-class digital experiences.
Not sure what to share? Digital.gov focuses on creating content with direct and actionable connections to digital services. We are looking for ideas that will help generalists, technologists, and teams in the federal government create world-class digital experiences.

You can find examples of recent case studies and stories in our [blogs](https://digital.gov/news/) and on our [resource](https://digital.gov/resources/) pages. If you’re interested in pitching an event, check out our [video archive of past events](https://youtube.com/@DigitalGov).

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Expand Up @@ -4,7 +4,7 @@ date: 2014-09-16 4:20:55 -0400
title: "Lost and Found – Mapping Page"
summary: "Had a HowTo.gov page bookmarked that you’re looking for on DigitalGov? Take a look at the list below for the corresponding DigitalGov URL."

redirectto: "https://digital.gov/resources/"
expirydate: 2025-01-01

---

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deck: ""
summary: "We encourage data-driven decisions and continuous optimization through A/B testing."

# Redirects: enter the path of the URL that you want redirected to this page
aliases:
- /communities/a-b-testing-community

# Archive - CoP merged with web-analytics-and-optimization CoP
expirydate: "2020-07-16"

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---
# View this page at https://digital.gov/event/2018/03/new-release-fedramp-continuous-monitoring-documents
# View this page at https://digital.gov/event/2018/03/13/new-release-fedramp-continuous-monitoring-documents
# Learn how to edit our pages at https://workflow.digital.gov
slug: new-release-fedramp-continuous-monitoring-documents
title: "New Release of FedRAMP Continuous Monitoring Documents"
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Expand Up @@ -51,5 +51,4 @@ Together with [Technology Transformation Services](https://www.gsa.gov/about-us/
_**Questions about this event or future events? Send them to [digitalgov@gsa.gov](mailto:digitalgov@gsa.gov).**_

- [Meet Our Presidential Innovation Fellows](https://www.presidentialinnovationfellows.gov/)
- [On the Front Lines of Civic Tech](https://digital.gov/2018/12/19/looking-back-at-pifs-in-2018/)
- [How 18F and Presidential Innovation Fellows Support One Another in Agencies](https://digital.gov/2019/05/07/two-complementary-teams-with-same-goal/)
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- [Using AI to match human performance in translating news from Chinese to English](https://blogs.microsoft.com/ai/chinese-to-english-translator-milestone/)
- [Neural Machine Translation: How Artificial Intelligence Works When Translating Language](https://www.lionbridge.com/blog/translation-localization/neural-machine-translation-artificial-intelligence-works-multilingual-communication/)
- [Systran Translation Tool](https://translate.systran.net/translationTools/text)
- [Designing for Translation](https://digital.gov/2018/12/20/designing-for-translation/)
- [Introduction to translation technology](https://digital.gov/resources/introduction-to-translation-technology/)

_Questions about this event or future events? Send them to [digitalgov@gsa.gov](mailto:digitalgov@gsa.gov)._

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---
# View this page at https://digital.gov/event/2020/05/dap-learning-series-become-a-dap
# View this page at https://digital.gov/event/2020/05/27/dap-learning-series-become-a-dap
# Learn how to edit our pages at https://workflow.digital.gov
slug: dap-learning-series-become-a-dap
kicker: "DAP Learning Series"
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youtube_id: KsDJx7gMJms
youtube_title: "DAP Learning Series: Become a DAP Certified Analyst!"

expirydate: 2025-01-01
# Make it better ♥

---
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# Primary Image (for social media)
primary_image: "uswds-2-illio-feature-image"

# Redirects: enter the path of the URL that you want redirected to this page
aliases:
- /events/

# Make it better ♥
---

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David Lipscomb will talk about this year’s [Federal Report Card](https://www.centerforplainlanguage.org/reports/federal-report-card/) — how the Center for Plain Language is approaching it, and what agencies can do to get top grades.

The annual Federal Report Card is a snapshot of how well the federal government is following the [2010 Plain Writing Act](https://digital.gov/resources/plain-writing-act-of-2010/). This year, the Center is excited to celebrate the 10th anniversary of the Plain Writing Act, including everything federal agencies have done to give the public the clear communication it needs.
The annual Federal Report Card is a snapshot of how well the federal government is following the 2010 Plain Writing Act. This year, the Center is excited to celebrate the 10th anniversary of the Plain Writing Act, including everything federal agencies have done to give the public the clear communication it needs.

## Presenter:

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---
aliases:
- /events/
# Archive
expirydate: "2021-07-17"

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Expand Up @@ -51,7 +51,6 @@ The 10x team will also discuss what they have planned for the next phase and ans

- [Doing research at TTS: Compensating user research participants](https://handbook.tts.gsa.gov/18f/how-18f-works/research-guidelines/)
- [18F Methods: Compensation, a - foundational method for practicing design research](https://methods.18f.gov/fundamentals/compensation/)
- [Paying incentives for federal user research](https://digital.gov/2016/02/10/paying-incentives-for-federal-user-research/)

---

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Expand Up @@ -160,7 +160,6 @@ Ok, so we have everything almost ready to go to launch the survey to users, but
If you are not familiar with the PRA — the Paperwork Reduction Act — and how that impacts research efforts, I highly recommend you check out the resources we’re dropping in the chat.

- [https://pra.digital.gov/about/](https://pra.digital.gov/about/)
- [https://digital.gov/resources/paperwork-reduction-act-fast-track-process/](https://digital.gov/resources/paperwork-reduction-act-fast-track-process/)

We don’t have time in this session to dive into all the requirements surrounding the PRA (plus, I’m not a lawyer), but generally speaking, you should know that it doesn’t have to be scary. Our experience with it was actually pretty good!

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2 changes: 2 additions & 0 deletions content/guides/dap/_index.md
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- /services/dap/incorporating-the-digital-analytics-program-tool-into-your-agencys-metric-program/
- /services/dap/dap-digital-metrics-guidance-and-best-practices/
- /services/dap/guidance-for-dap-gov-wide-data/
- /services/dap/gaining-access-to-dap-data/
- /guides/dap/add-your-site-dap/
- /guides/dap/common-questions-about-dap/
- /guides/dap/gaining-access-to-dap-data/
- /guides/dap/guidelines-for-sharing-dap-data/
- /2015/03/04/what-is-the-digital-analytics-program-dap/
- /guides/dap/migration-from-universal-analytics-to-google-analytics-4/

# For social media shares; if not provided, the default Digital.gov logo card appears.
primary_image: guide-dap
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7 changes: 5 additions & 2 deletions content/guides/mobile-principles/_index.md
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aliases:
- /resources/mobile/principles/
- /resources/mobile-user-experience-guidelines/
- /resources/mobile-sow-and-developer-qualifications/
- /resources/guide-create-mobile-friendly-websites/

# see all topics at https://digital.gov/topics
topics:
Expand All @@ -28,9 +31,9 @@ It is important to design mobile-friendly and device-agnostic websites and digit

## The principles

In 2017, Digital.gov's Mobile [community of practice](https://digital.gov/communities/) tested the top federal websites most visited on mobile devices (smartphones and tablets). The results of the automated tests, [A Guide to To Creating Mobile-Friendly Web Sites](https://digital.gov/resources/guide-create-mobile-friendly-websites/), showed us that a few common practices greatly affect the usability of a site on a mobile device.
In 2017, Digital.gov's Mobile [community of practice](https://digital.gov/communities/) tested the top federal websites most visited on mobile devices (smartphones and tablets). The results of the automated tests showed us that a few common practices greatly affect the usability of a site on a mobile device.

Building on 2019 results, we examined the automated testing tools themselves. During this review, we found there are eight principles of mobile-friendliness. And if you follow them, they will make your site more usable and user-friendly.
Building on the test results, we examined the automated testing tools themselves. During this review, we found there are eight principles of mobile-friendliness. And if you follow them, they will make your site more usable and user-friendly.

Use these eight principles improve the mobile-friendliness of your sites.

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Expand Up @@ -28,7 +28,7 @@ This is only the beginning, however, and we hope the plays will quickly expand a

## How was the playbook developed?

The U.S. Public Participation Playbook was created in an unprecedented collaboration of seventy federal managers from more than three dozen federal programs with more than a dozen citizen engagement experts from organizations including the OpenGov Foundation, the National Coalition for Dialogue & Deliberation, World Bank, Deliberative Democracy Consortium and the Sunlight Foundation. It was created in [an open, transparent process](https://www.digitalgov.gov/2014/12/17/3rd-u-s-public-participation-playbook-draft-released-this-month/) that included three public comment periods.
The U.S. Public Participation Playbook was created in an unprecedented collaboration of seventy federal managers from more than three dozen federal programs with more than a dozen citizen engagement experts from organizations including the OpenGov Foundation, the National Coalition for Dialogue & Deliberation, World Bank, Deliberative Democracy Consortium and the Sunlight Foundation. It was created in an open, transparent process that included three public comment periods.

While the playbook was developed for federal managers to use initially, we see immediate benefit in expanding and enriching the content with the perspectives and experiences of all levels of public service, both offline and digital — we invite you to help achieve this.

Expand All @@ -48,6 +48,4 @@ Contributions to the U.S. Public Participation Playbook could include:

To contribute, please [email us](mailto:%20digitalgov@gsa.gov) your recommendations or new content, or <a href="https://mymadison.io/docs/us-public-participation-playbook-vfeb15" target="_blank">visit the Madison platform</a>, hosted by the OpenGov Foundation, to annotate the playbook.

[Now on GitHub: code and design contributions are welcomed and valued.](https://www.digitalgov.gov/2015/02/05/u-s-public-participation-playbook-open-for-coders-and-designers-on-github/)

Thank you.
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Expand Up @@ -27,7 +27,6 @@ Enable broad participation by offering responsive, accessible, intuitive, mobile

- The White House [Engage website](http://www.whitehouse.gov/engage "Engage website") allows citizens to submit questions and comments, join online events, and engage with government via social media.
- USDA.gov underwent a major redesign to improve participant experience and usability. They used analytics and lessons learned from prior redesigns to determine popular content and participant preferences. This [blog entry](http://blogs.usda.gov/2013/07/24/streamlined-design-and-new-features-for-usda-gov/ "blog entry") provides an overview of their redesign process.
- The [NOAA Release Mako Mobile App](https://www.digitalgov.gov/2013/11/14/noaa-release-mako-now-on-ios/ "NOAA Release Mako Mobile App") allows fishermen to report their releases of Shortfin Mako sharks while in the water. The app uses a device’s built-in GPS to fill in exact location coordinates.

### Resources

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- The Union of Concerned Scientists released a scorecard on how agencies allow employees to communicate with the public. USGS received a B+, but [updated its public documentation to address suggested improvements within four hours](http://blog.ucsusa.org/four-hours-after-ucs-report-release-united-states-geological-survey-takes-a-step-forward "updated its public documentation to address suggested improvements within four hours").
- Federal Student Aid’s [#AskFAFSA](https://hackpad.com/ep/search/?q=%23AskFAFSA&via=DPNf4spU2nK "#AskFAFSA campaign") campaign sets up monthly office hours for stakeholders to ask questions about student aid via Twitter. This is often faster than asking questions via telephone, and anyone following the hashtag can benefit from the answers. A recap of each session is posted the next day on [Storify](https://storify.com/FAFSA "Storify").

### Resources

- [DigitalGov Search](https://www.digitalgov.gov/2014/09/24/the-federal-register-improving-visitors-search-experience-on-agency-websites/ "DigitalGov Search") seeks to provide immediate answers to the public’s search questions. In addition to Federal Register documents, it also incorporates results from other specialized government websites and social media accounts.

## Play 9: Encourage community building through responsive outreach

Community development and outreach involves communication among community stakeholders, partner organizations, research centers, and government agencies. Goals include communicating reliable information about federal programs and policies, including addressing complaints; obtaining public feedback about the impact of government activities; fostering conversations and incorporating feedback into the policymaking process; and strengthening the channels of communication between communities, the government, and public/private sectors.
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Expand Up @@ -26,15 +26,11 @@ Use data to inform decisions about engagement efforts and public participation.

- [Govcode](http://www.govcode.org/ "Govcode") is a website that features government open source projects. Open source projects that utilize the ‘help wanted’ tag proactively solicit contributions from the public on government technology projects.
- [Public Participation in Government Web Design](https://www.digitalgov.gov/event/designing-in-the-open-public-participation-in-government-web-design/ "Public Participation in Government Web Design"): The Data.gov team integrated feedback from virtual, online, face to face testing, and social media platforms to dramatically change the site design in response to customer needs.
- [Web Design Changes? Let the Metrics be Your Guide](https://www.digitalgov.gov/2014/10/23/web-design-changes-let-the-metrics-be-your-guide/ "Web Design Changes? Let the Metrics be Your Guide") NASA metrics showed that mobile use of NASA.gov initially outpaced desktop use, confirming their decision to change to a mobile-first design.
- [Government CX: Finding the Metrics That Matter](https://www.digitalgov.gov/2014/01/13/government-cx-finding-the-metrics-that-matter/ "Government CX: Finding the Metrics That Matter") The Export-Import Bank measures transaction processing times and ease of use to create the best experience for their stakeholders.
- [Analyzing Who’s Using your Agency’s Data with FOIA requests](https://www.digitalgov.gov/2014/12/19/whos-using-your-agencys-data/ "Analyzing Who’s Using your Agency’s Data with FOIA requests") GSA’s Open Data Point of Contact reached out to the agency FOIA office to survey FOIA requesters on how they used requested information to get a better sense of the data demands of the public.

### Resources

- [Data.gov](http://www.data.gov/developers "Data.gov") is a rich resource for civic hackers, tech entrepreneurs, data scientists, and developers of all stripes. It includes information about APIs, open source projects, and relevant developer resources across government.
- [Enigma](http://enigma.io/solutions/ "Engima") is amassing the largest collection of public data produced by governments, universities, companies, and organizations. Concentrating all of this data provides new insights into economies, companies, places and individuals.
- [API Release Kit](https://www.digitalgov.gov/2013/05/16/api-release-kit/ "API Release Kit") describes the elements agencies should include in federal API releases.

### Metrics: How do you know you're successfully facilitating participation?

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topics:
- analytics
- data-visualization
expirydate: 2025-01-01
---

No information is more critical to your work than the numbers that reveal what’s happening, how you’re performing, and opportunities to do better.
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topics:
- product-and-project-management
- mobile

expirydate: 2025-01-01
---

_Making Mobile Gov was a three phase multi-media project created by the [MobileGov Community of Practice]({{< ref "/communities" >}} "Mobile") to help federal agencies discover, discuss and design a citizen-centric path to mobile government services and information. Held during the summer 2011, this project served three strategic goals:_
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- software-engineering
- mobile
- innovation
expirydate: 2025-01-01
---

When agency folks gather together to talk about mobile gov, the number one question asked is, &#8220;Should we do a mobile app or a mobile web site?&#8221;
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- software-engineering
- social-media
- application-programming-interface

expirydate: 2025-01-01
---

Today at the [#SocialGov Summit for Social Media Week DC](http://socialmediaweek.org/washingtondc/events/?id=54458#.URwVBKVlFus), we’ll showcase two new initiatives for citizens, agencies and small businesses that help unlock the full potential of social data for the next generation of government services and engagement. Leading innovators in government will also be on hand to show how social data is empowering them to improve federal programs.
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- jparcell
topics:
- mobile

expirydate: 2025-01-01
---

_Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info._
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- jparcell
topics:
- mobile

expirydate: 2025-01-01
---

_Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Environmental Protection Agency._
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summary: 'Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Transportation Security Administration about their MY TSA mobile app and website.'
topics:
- mobile
expirydate: 2025-01-01
---

_Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Transportation Security Administration._
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- jparcell
topics:
- mobile

expirydate: 2025-01-01
---

_Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info._ _This entry is a story shared by the Environmental Protection Agency._
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