- 故障排除:为客户提供技术支持,如计算机、家电等的故障诊断。
- 产品推荐:基于客户偏好和购买历史推荐产品。
- 知识更新:系统中的知识库随着时间和新发现而更新。
- 可解释性:公正、透明
-
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LiuCong2017/AI-Customer-Service
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AI-Powered Smart Customer Service(AI智能企业客服)
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