From 4d35121cd81237aa2cb52ec5dda649c911211298 Mon Sep 17 00:00:00 2001
From: "Camilla Rosa Silva [SSW]" <53064613+camillars@users.noreply.github.com>
Date: Wed, 12 Jun 2024 09:47:43 +1000
Subject: [PATCH] Update rule.md (#8722)

small changes to include encouraging new reviews
---
 rules/google-maps-profile/rule.md | 14 ++++++++++----
 1 file changed, 10 insertions(+), 4 deletions(-)

diff --git a/rules/google-maps-profile/rule.md b/rules/google-maps-profile/rule.md
index 778389fcdd2..01e94f0cb2a 100644
--- a/rules/google-maps-profile/rule.md
+++ b/rules/google-maps-profile/rule.md
@@ -6,6 +6,8 @@ uri: google-maps-profile
 authors:
   - title: Seth Daily
     url: https://www.ssw.com.au/people/seth-daily
+  - title: Camilla Rosa Silva
+    url: https://www.ssw.com.au/people/camilla-rosa-silva
 created: 2023-07-30T00:00:00.000Z
 archivedreason: null
 guid: d60a52fb-9b90-4abf-812e-0696ec4697c3
@@ -31,11 +33,15 @@ Images are the first thing that someone looks at when clicking on a Google Maps
 
 Make sure your business information is up to date. The important fields are:
 
-- Business name
-- Address
-- Contact information
-- Business hours
+* Business name
+* Address
+* Contact information
+* Business hours
 
 ### Respond to Reviews
 
 It shows a commitment to customer satisfaction if you respond to reviews (especially negative ones). It's important to periodically respond to reviews so that anybody scanning your profile sees that activity.
+
+### Encourage New Reviews
+
+Encourage your clients to leave reviews and make it easy for them to leave feedback. A good and easy way is to have a QR code printed and hung up on the wall so they can easily find you on Google My Business to leave a review. Provide them with an excellent customer experience so they have great things to talk about regarding your company.