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Adding image and grey box (#9830)
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* Update rule.md

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* Update rule.md

* Update rule.md
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suzanne-gibson authored Feb 3, 2025
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9 changes: 9 additions & 0 deletions rules/work-in-order-of-importance-aka-priorities/rule.md
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Expand Up @@ -25,6 +25,11 @@ archivedreason: null
guid: d7ed07f0-6d42-45a8-8ea5-dbeb78576aef
---

::: greybox
"The difficult we do immediately; the impossible takes a little longer"
— French Proverb
:::

With a mountain of emails, it is difficult to make sure the most important tasks get done first. You want to keep your clients happy while still removing roadblocks for others.

<!--endintro-->
Expand All @@ -33,6 +38,10 @@ With a mountain of emails, it is difficult to make sure the most important tasks
The word **"Urgent"** is more important than the word **"Important"**
:::

::: img-medium
![Figure: Is it urgent or important?](Urgent-or-Important.png)
:::

### This is the order which you should work

1. **Urgent/Important emails & PBIs/tasks** – Make them visible in the Backlog, communicate, and action
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