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XS ◾ Update and rename rule.md to rule.md (#9918)
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tiagov8 authored Feb 19, 2025
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2 changes: 1 addition & 1 deletion categories/communication/rules-to-better-email.md
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Expand Up @@ -54,7 +54,7 @@ index:
- do-you-know-when-and-when-not-to-use-email
- do-you-prepare-then-confirm-conversations-decisions
- do-you-respond-to-each-email-individually
- do-you-use-indentation-for-readability
- indent
- enforce-the-text-meaning-with-icons-and-emojis
- email-avoid-inline
- are-you-careful-with-your-spelling-grammar-and-punctuation
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2 changes: 1 addition & 1 deletion categories/software-engineering/rules-to-better-github.md
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Expand Up @@ -18,7 +18,7 @@ index:
- useful-information-on-changes
- rubber-stamp-prs
- adding-changes-to-pull-requests
- do-you-use-indentation-for-readability
- indent
- do-you-know-to-the-requirements-to-create-a-new-repository
- use-emojis-in-your-commits
- turn-emails-into-a-github-issue
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1 change: 1 addition & 0 deletions rules/change-from-x-to-y/rule.md
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Expand Up @@ -16,6 +16,7 @@ authors:
url: https://ssw.com.au/people/ulysses-maclaren
related:
- github-content-changes
- indent
redirects:
- do-you-ask-for-content-changes-using-from-x-to-y
created: 2009-03-25T04:50:21.000Z
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@@ -1,10 +1,8 @@
---
type: rule
title: Do you use indentation for readability?
seoDescription: Learn how to enhance your email communication by using
indentation for readability. Discover tips and tricks to effectively reply to
emails and improve understanding.
uri: do-you-use-indentation-for-readability
seoDescription: Learn how to enhance your email communication by using indentation for readability. Discover tips and tricks to effectively reply to emails and improve understanding.
uri: indent
authors:
- title: Adam Cogan
url: https://ssw.com.au/people/adam-cogan
Expand All @@ -16,16 +14,20 @@ authors:
url: https://ssw.com.au/people/tiago-araujo
related:
- when-you-reply-inline-do-you-use-a-different-color
redirects: []
- change-from-x-to-y
redirects:
- do-you-use-indentation-for-readability
created: 2010-09-01T02:53:29.000Z
archivedreason: null
guid: 1899c3db-ac1b-468e-a8e7-f2cdc5e0748a
---
Written communication can easily cause misunderstandings. Help the reader understand your message better by:

* Using “>” and indentation when quoting the text from others, like the original email you are replying to, or a web page, etc.
* Your new text should be kept to the left
* Add numbers if the sender didn't and it is appropriate
* Using “>” and indentation when quoting the text from others, like the original email you are replying to
**Note:**>” is not needed when quoting from a web page
* Your text should be kept to the left
* [Add numbers to tasks](/number-tasks-questions) if the sender forgot
Mention you changed the history. E.g. “(added numbers to tasks in the history, so I can refer to ones)”

<!--endintro-->

Expand All @@ -34,13 +36,14 @@ This way you won't forget any questions in the original email.
**Note:** You do not need to use ">" and indentation, when you are replying to the task that is very clear, because in this case extra text reduces clarity.

::: email-template

| | |
| -------- | --- |
| To: | Adam |
| Subject: | RE: Change on Northwind app |
::: email-content

### Hi Adam,
### Hi Adam

Please change from X to Y\
The program flow logic worries me a bit\
Expand All @@ -53,39 +56,39 @@ Figure: Bad example - There's too much information with no reasonable order
:::

::: email-template

| | |
| -------- | --- |
| To: | Adam |
| Subject: | RE: Change on Northwind app |
::: email-content

### Hi Adam,
### Hi Adam

&nbsp;&nbsp;&nbsp; > 1. Please change from X to Y\
Done - {{ LINK }}\
Done - northwind365.com\
&nbsp;&nbsp;&nbsp; > 2. The program flow logic worries me a bit\
Sorry, this wasn't a final decision - I just put it there for testing purposes

:::
:::
::: bad
Figure: Bad example - Even with order, without spacing the text becomes cramped and hard to read.
Figure: Bad example - Even with order, without spacing the text becomes cramped and hard to read
:::

::: email-template

| | |
| -------- | --- |
| To: | Adam |
| Subject: | RE: Change on Northwind app |
::: email-content

### Hi Adam,
### Hi Adam

&nbsp;&nbsp;&nbsp; > 1. Please change from X to Y

Done - {{ LINK }}

&nbsp;
Done - northwind365.com

&nbsp;&nbsp;&nbsp; > 2. The program flow logic worries me a bit

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