XS ◾ Added section about people sitting next to each other (#9823)

rules/when-to-create-a-group-chat/rule.md

@@ -7,7 +7,7 @@ authors:
   - title: Adam Cogan
     url: https://www.ssw.com.au/people/adam-cogan
 related:
-  - do-you-cc-everyone-and-reply-to-all-when-necessary
+  - cc-and-reply-to-all
 created: 2022-06-30T02:04:24.883Z
 guid: 1036c4df-cca2-499b-bce9-705ed66abe0a
 ---
@@ -16,10 +16,12 @@ If you intend to talk about someone in your chat, it's best to add that person t
 
 This approach is useful before starting a Teams call and you can simply say _"I'll call you in 5 mins"_ in your group chat to let everyone in the group know that you need to chat with them.
 
-Note that you shouldn't make the call if all of the participants have [Teams status](/use-the-status-message-in-teams) "In a call" or their status message suggests they shouldn't be disturbed.
-
 <!--endintro-->
 
+::: info
+**Note:** When deciding whether to use a group chat, think of how you'd approach the same conversation in an email - if you'd [cc someone in the email](/cc-and-reply-to-all), then you should include them in the group chat.
+:::
+
 ::: bad
 ![Figure: Bad example - Mentioning someone in a chat they are not participating](group_chat_bad_example.jpg)
 :::
@@ -28,14 +30,18 @@ Note that you shouldn't make the call if all of the participants have [Teams sta
 ![Figure: Good example - Initiating a group chat with everyone involved](group_chat_good_example.jpg)
 :::
 
+## What if people are sitting next to each other
+
+Always add everybody into the chat, even if they’re sitting next to each other. If during the call messages are sent, everybody gets them.
+
+## Make sure people are available
+
+You shouldn't make the call if the participants have [Teams status](/use-the-status-message-in-teams) "In a call" or their status message suggests they shouldn't be disturbed.
+
 ::: bad
 ![Figure: Bad example - Not a good time to call Adam and William as they're both "in a call"](teams_status.gif (Bad example - not a good time to call Adam and William as they're both "in a call"))
 :::
 
 ::: good
 ![Figure: Good example - It's a good time to call Bryden and Lachie as they're both available](good_status.jpg "Good example - it's a good time to call Bryden and Lachie as they're both available")
 :::
-
-::: greybox
-**Tip:** When deciding whether to use a group chat, think of how you'd approach the same conversation in an email - if you'd cc someone in the email, then you should include them in the group chat.
-:::