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XS✔ ◾ relating IM rules #9778

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Jan 20, 2025
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3 changes: 2 additions & 1 deletion rules/easy-questions/rule.md
Original file line number Diff line number Diff line change
Expand Up @@ -15,6 +15,7 @@ authors:
url: https://www.ssw.com.au/people/piers-sinclair
related:
- no-hello
- separate-messages
- as-per-our-conversation-emails
- important-chats-should-be-in-an-email
- do-you-use-the-voting-option-appropriately
Expand Down Expand Up @@ -93,7 +94,7 @@ A good technique is to say "_Can you answer the above... if not, I will give you

---

## When you can't make it simple and need a paper trail
## When you can't make it simple and/or need a paper trail

If it is important to have a record of a discussion, the best thing to do is call or have an in-person discussion. Once you have the answer, send an [as per our conversation email](/as-per-our-conversation-emails/) to make sure both parties are clear on the result.

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1 change: 1 addition & 0 deletions rules/separate-messages/rule.md
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Expand Up @@ -14,6 +14,7 @@ created: 2023-11-30T20:52:37.996Z
guid: 01cc440f-7eff-49ca-a544-acbfd93e11f1
related:
- answer-im-questions-in-order
- easy-questions
---

When messaging someone, it's often tempting to send a big block of text. This can make your thoughts difficult to respond to, especially if there are unrelated subjects. Instead, you should split your thoughts into several individual messages, separated by subject.
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