diff --git a/.nojekyll b/.nojekyll new file mode 100644 index 0000000..e69de29 diff --git a/404.html b/404.html new file mode 100644 index 0000000..940a4f4 --- /dev/null +++ b/404.html @@ -0,0 +1,567 @@ + + + +
+ + + + + + + + + + + + + + +You receive an "Access Denied - Error code: 1020" message after you log in.
+This has nothing to do with VShop, but is due to Riotgames who use the security service Cloudflare for the login page we have integrated to protect themselves against bot attacks. Unfortunately, this also blocks many requests from VPN services or public DNS servers.
+Please check that you have the newest update of VShop.
+The following should be disabled:
VPN should always be disabled, because Cloudflare detects them most of the time.
+The login could also be blocked in public WLANs by certain policies.
An active internet connection is required to log in. +Certain protocols might be blocked on your network (e.g. guests & school WLAN). Try another network.
+Try the connection with your mobile/cellular network.
+If the problem still exists, please contact us on our Discord.
+ + + + + + + + + + + + + +Login Issue Resolved: Download Updated Version
+There is currently an issue that prevents login for all users. However, we have resolved this problem and you can now download the fixed version of the app from the new Play Store link. We apologize for any inconvenience this may have caused.
+For iOS users, you can participate in the beta version of VShop by joining through TestFlight. Please note that the public update for the app store is currently under review by Apple, and we are unable to provide an exact timeframe for when the update will be approved.
+For updates and more information regarding the situation, please refer to our Discord server.
+The app loads infinitely. Even after a waiting time of 2 minutes & few attempts.
+Please check that you have the newest update of VShop.
+Ensure that you have an active internet connection. A slow or poor internet connection could be one of the reasons for a long loading time. Try using a different network connection if possible.
+Try changing the language in the app. You can do this under "Settings" in the menu.
+Delete the cache and storage of the app. If the problem persists, please remove all app content through your operating system. On Android devices, you can follow this guide. On iOS, it is mandatory to reinstall the app.
+If the problem still exists, please contact us on our Discord.
+ + + + + + + + + + + + + +Unfortunately, we cannot offer a login with third-party services at the current time. This is technically not possible. +Login via Facebook, Google and Apple account is therefore not possible.
+To still use VShop you can reset your password here and log in normally with email & password without third-party service. Please make sure to set the correct region.
+If you have any further questions or problems, please feel free to contact us on our Discord.
+ + + + + + + + + + + + + +Your app is (completely) white. You only have an X button in the top left corner.
+Please check that you have the newest update of VShop.
+It could be that Riot Games Cloudflare proxy has interfered, but does not display an error message. +Try the Access Denied fix anyway.
+If the problem persists, please remove all app content through your operating system. +On Android, try this guide. On iOS, it is mandatory to reinstall the app.
+If the problem still exists, please contact us on our Discord.
+ + + + + + + + + + + + + +If you donated but did not receive your perks, try the following steps:
+Wait a few minutes: +Depending on your bank and currency, it may take a few minutes for your payment to process and for your perks to activate.
+Restart the App: +Force quit the app through your system settings and then reopen it. This can often refresh the app’s status. +Guide: How to Force Close Apps on Android
+Reinstall the App: +If restarting doesn't help, uninstall the app completely and then reinstall it using the APK from VShop GitHub.
+If you still experience issues, please send a private message to @MuteBefehl or @vasc via Discord. We will address your request as soon as we can.
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