Onlyoffice fails after upgrade, config file kept back [Solved]

[Jaxom99]

Describe the bug

Doc-service fails after a successful upgrade. The supervisord service keeps running, but doc edition is disabled. Only webpages are visible on the onlyoffice domain, not the editor.
In Nextcloud, the app settings gives a 503 error for the document-service url.

Context

• Hardware: VPS bought online on a proxmox setup
• YunoHost version: 11.2.4
• I have access to my server: Through SSH | through the webadmin
• Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: * yes*
  • If yes, please explain: nextcloud instance is on another VM on the ame Proxmox Setup.
• Using, or trying to install package version/branch: 7.3.3~ynh1
• If upgrading, current package version: TBD

Steps to reproduce

Upgrade the app via CLI, then try to edit a doc drom Nextcloud.

Expected behavior

App should work the same as before.

Logs

• upgrade : https://paste.yunohost.org/raw/enolizibag

• Error from DS-docservice ( in /var/log/onlyoffice/documentserver/docservice/err.log) :

Error: Configuration property "bottleneck.getChanges" is not defined
    at Config.get (/snapshot/server/build/server/DocService/node_modules/config/lib/config.js:203:11)
    at Object.<anonymous> (/snapshot/server/build/server/DocService/sources/baseConnector.js)
    at Module._compile (pkg/prelude/bootstrap.js:1930:22)
    at Object.Module._extensions..js (internal/modules/cjs/loader.js:1114:10)
    at Module.load (internal/modules/cjs/loader.js:950:32)
    at Function.Module._load (internal/modules/cjs/loader.js:790:12)
    at Module.require (internal/modules/cjs/loader.js:974:19)
    at Module.require (pkg/prelude/bootstrap.js:1855:31)
    at require (internal/modules/cjs/helpers.js:101:18)
    at Object.<anonymous> (/snapshot/server/build/server/DocService/sources/DocsCoServer.js)
pkg/prelude/bootstrap.js:1876
      throw error;
      ^

✔️ Solution

As pointed in this issue, it turns out that yunohost does not apply the last config file, because the default one has been modified (I don' remember doing it, maybe it's ynh fault ?).

So I went in the CLI, and replaced the default.json with the default.json.dpkg-dist that had been kept back
A simple service ds-docservice restart made it work afterwards.
So I guess a warning message would be needed when upgrading. (or if it's there I missed it, so make it more visible, stopping the process maybe)

I'll leave you to fix this, dear maintainers 😉

[Jaxom99]

ping @nahoj in case you want to add precisions...

[czen]

encountered this issue during upgrade between the 2 most recent ynh package versions on 25.10.23.

default.json had missing config options for tenants.filenameConfig, services.CoAuthoring.server.allowPrivateIPAddresForSignedRequests, and some others.

[Jaxom99]

I had the same problem from 7.3 to 7.5, only this time the new config file was nowhere to be found 😮

I had to fetch it from upstream and paste it in /etc/onlyoffice/documentserver to make it work.

@ericgaspar Are you sure of your testing ? I'm still very grateful for the work you put in (i'm no packager myself...), but if you need help or 2nd looks when testing, feel free to ping me.

On second thought, the same upgrade went well on another server, so it must be a "snowflake"-effect (one of a kind server, or 2 of a kind with @czen ...). If you need logs, just tell me 😺

[nicofrand]

Same issue with the latest update (8.1.1~ynh1), using the .dpkg-dist worked fine, thanks for the tips!