Creating passkey for WhatsApp, it failed successfully

[JasonHK]

Bitwarden Beta

• I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Steps To Reproduce

1. Create a passkey inside WhatsApp

Expected Result

A passkey was created, WhatsApp congrats you the passkey was created.

Actual Result

A passkey was created, but WhatsApp doesn’t know the passkey was created, hence “failed successfully”.

Screenshots or Videos

Screen_Recording_20240823_020056_WhatsApp_1.mp4

Additional Context

No response

Build Version

2024.8.0 (18985)

Environment Details

• Device: Samsung Galaxy S21 5G
• OS Version: Android 14, One UI 6.1

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for your report! We've added this to our internal board for review.
ID: PM-11268

[daniellbw]

Hi there,

Your issue appears to be describing the intended behavior of the software.
For Android "while passkeys for web browsers are supported, support for is apps coming soon in a future beta build". : https://bitwarden.com/help/storing-passkeys/#tab-android-(beta)-3XutklkReT3Gw0l1qHhBem

We use GitHub issues as a place to track bugs and other development related issues.

This issue will now be closed.

Thanks!

[MrRoiz]

Any update on this? I got the same error on current android latest version

[SaintPatrck]

Hi all,

Bitwarden successfully processes and responds to the passkey request without issue. We believe this is an bug in WhatsApp's implementation. More details can be found in comment #4582 (comment).

Since passkey creation does work during initial sign-in, but not when you are currently signed in, I suggest reporting this behavior to WhatsApp for further investigation.