Bitwarden Android keeps crashing right after entering the vault.

[Razor221]

Steps To Reproduce

The app does act normally at first I can enter my log in information, my master password, and my 2fa code to access to vault. However right after it accesses my vault the app crashes.

Expected Result

I should be able access to the vault without the app crashing.

Actual Result

The app crashes right after enter my master password and enter in to the my vault.

Screenshots or Videos

Img_0240.mp4

Additional Context

This problem only started to happen right after the new year. Before that everything was normal. I also cleared my app cache and uninstalled and reinstalled the app multiple times but the result is pretty much the same.

Build Version

2025.1.1 (Latest on google playstore)

What server are you connecting to?

EU

Self-host Server Version

No response

Environment Details

Device: Samsung s10 Lite
Android 13(API 33)
Rooted.

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for your report! We've added this to our internal board for review.
ID: PM-17755

[NovaSilentium]

Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

[Razor221]

@NovaSilentium, Is the crash related to the Google Play Integrity check or checking for an unlocked bootloader for any reason? My phone is rooted so it doesn't pass the play integrity test and it has an unlocked bootloader.

Is there anything that I can do to alleviate this problem? I really need the bitwarden on my phone.

[Razor221]

@parcelcat This is not a duplicate of #4696 or #4659. This crash happens even after a complete uninstall of the app and a clean reinstall and without even enabling biometric unlock. I asked @NovaSilentium about the details because they said they reproduced the issue but there is no reply back currently.

[parcelcat]

@parcelcat This is not a duplicate of #4696 or #4659. This crash happens even after a complete uninstall of the app and a clean reinstall and without even enabling biometric unlock. I asked @NovaSilentium about the details because they said they reproduced the issue but there is no reply back currently.

Got it, I'm removing references to this issue from the other issues.

[suicide]

I think I am having a similar problem. However, the app does not crash right away but says "Bitwarden isn't reposponding" - "Close app" | "Wait". If I hit "Wait" I can use the app normally for a couple of seconds until the prompt pops up again. After the app was closed I have to enter my master password again

The problem persists for a couple of months, it may have started in January.

I can workaround the problem for some time if I delete the app or just delete all data. It seems to work fine for some time until the problem starts up again. I guess the problem starts again when I receive a new version from the play store

I'm running a Pixel 9 Pro non-rooted, backend is vaultwarden, I am also not using biometrics

[Halil0927]

I've been having the same problem for weeks now. On my Pixel 9 Pro and Samsung Galaxy Tab S9+. I use the standard family plan and haven't rooted either device.

First, it stopped working on my Pixel, and then on my tablet too. Reinstalling didn't help. Every time I log in, the app crashes immediately. At some point, it worked again briefly on my phone. I just don't know why it suddenly happened, or what I did differently. But then, all of a sudden, it crashes again every time I authenticate. Regardless of whether I use my face or fingerprint. Will this ever be resolved? I've had this problem for a long time now and constantly rely on my PC. Without it, I wouldn't be able to access my data at all.