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All settings are lost when Bitwarden randomly logs out of the account #4939

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proletarius101 opened this issue Mar 31, 2025 · 8 comments
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@proletarius101
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proletarius101 commented Mar 31, 2025

Steps To Reproduce

  1. Bitwarden randomly logs out of the account
  2. Log into the account
  3. Go to the Generator page
  4. Go to the Settings -> Account security page

Expected Result

  • The API key of the forwarded email alias service is preserved
  • The session timeout setting is preserved

Actual Result

  • The API key of the forwarded email alias service is lost
  • The session timeout setting is reset to default

Screenshots or Videos

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Additional Context

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Build Version

2025.2.0 (19883)

What server are you connecting to?

US

Self-host Server Version

No response

Environment Details

  • Device: Google Pixel
  • OS: Android 15

Issue Tracking Info

  • I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
@proletarius101 proletarius101 changed the title All settings lost when Bitwarden randomly logs out the account All settings are lost when Bitwarden randomly logs out of the account Mar 31, 2025
@S-Kakar
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S-Kakar commented Mar 31, 2025

Thank you for your report! We've added this to our internal board for review.
ID: PM-19705

@Krychaz
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Krychaz commented Mar 31, 2025

Hello there,

Can you please share your timeout settings? Sometimes during extension update, the extension might get logged out which would result in the listed settings being reverted back to default.

@proletarius101
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proletarius101 commented Mar 31, 2025 via email

@Krychaz
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Krychaz commented Mar 31, 2025

What is your timeout action? Described behaviour above also applies to mobile apps.

@proletarius101
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What is your timeout action? Described behaviour above also applies to mobile apps.

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@leow149
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leow149 commented Mar 31, 2025

This is likely related to issue #4650
It also affects the password generator settings

@dennorske
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I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen?

@leow149
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leow149 commented Apr 2, 2025

I have the same issue, and I also have a Pixel device. Reading the reports I am wondering if there is anything specific on the Pixel devices that does make this happen?

I'm on a Nothing Phone 2a+, so it's not Pixel specific. But I'm on Android 15 and most of the pixel devices are too, so maybe there is an issue with that

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