Windows Hello unlock does not work.

[educhou]

Steps To Reproduce

1. Open Bitwarden desktop
2. Click on 'Windows Hello' as method to unlock the vault
3. Click on 'PIN', 'Face recognition', 'Fingerprint'
4. The authentication successfully done but it doesn't unlock the vault.
5. The only method that works is typing the master password.

Expected Result

Unlock the BitWarden Desktop

Actual Result

It does not happen anything it gets into a loop

Screenshots or Videos

No response

Additional Context

No response

Operating System

Windows

Operating System Version

Windows 11 latest stable version

Installation method

Direct Download (from bitwarden.com)

Build Version

Version 2025.2.1, SDK main (6008e90), Shell 34.0.0, Renderer 132.0 6834.83

Issue Tracking Info

• I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[S-Kakar]

Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-19967

[Krychaz]

Hello there,

Would you be able to provide a screen recording of this issue? It would be very helpful when we try to replicate it on our end.