diff --git a/shopify/utils/transform.ts b/shopify/utils/transform.ts
index 094e8a9cb..c48396fe9 100644
--- a/shopify/utils/transform.ts
+++ b/shopify/utils/transform.ts
@@ -253,7 +253,9 @@ export const toProduct = (
     })) ?? [DEFAULT_IMAGE],
     video: media.nodes.filter((media) => media.mediaContentType === "VIDEO")
       .map((video) => {
-        const contentUrl = 'sources' in video ? video.sources?.[0]?.url : undefined;
+        const contentUrl = "sources" in video
+          ? video.sources?.[0]?.url
+          : undefined;
         return {
           "@type": "VideoObject",
           contentUrl,
diff --git a/utils/normalize.ts b/utils/normalize.ts
index 38c8e01c9..9adb92850 100644
--- a/utils/normalize.ts
+++ b/utils/normalize.ts
@@ -1,7 +1,8 @@
 export const removeScriptChars = (str: string): string => {
   const removedPlus = str.replace(/\+/g, "").replaceAll(" ", "");
   const removedBrackets = removedPlus.replace(/[\[\]{}()<>]/g, "");
-  const normalized = removedBrackets.normalize("NFD").replace(
+  const removedSlash = removedBrackets.replace(/[\/\\]/g, "");
+  const normalized = removedSlash.normalize("NFD").replace(
     /[\u0300-\u036f]/g,
     "",
   );
diff --git a/vtex/utils/segment.ts b/vtex/utils/segment.ts
index a8eddfdbc..7a5659141 100644
--- a/vtex/utils/segment.ts
+++ b/vtex/utils/segment.ts
@@ -96,11 +96,11 @@ const serialize = ({
     priceTables,
     regionId,
     utm_campaign: utm_campaign &&
-      removeNonLatin1Chars(utm_campaign).replace(/[\[\]{}()<>]/g, ""),
+      removeNonLatin1Chars(utm_campaign).replace(/[\/\[\]{}()<>]/g, ""),
     utm_source: utm_source &&
-      removeNonLatin1Chars(utm_source).replace(/[\[\]{}()<>]/g, ""),
+      removeNonLatin1Chars(utm_source).replace(/[\/\[\]{}()<>]/g, ""),
     utm_medium: utm_medium &&
-      removeNonLatin1Chars(utm_medium).replace(/[\[\]{}()<>]/g, ""),
+      removeNonLatin1Chars(utm_medium).replace(/[\/\[\]{}()<>]/g, ""),
     utmi_campaign: utmi_campaign && removeNonLatin1Chars(utmi_campaign),
     utmi_page: utmi_page && removeNonLatin1Chars(utmi_page),
     utmi_part: utmi_part && removeNonLatin1Chars(utmi_part),