[APM][EEM] Logs tab error when user does not have access to logs and infra apps

[crespocarlos]

Summary

On the service overview powered by EEM, when accessing the logs tab without access to infra apps and indices, the error below happens

Steps to reproduce

• Create a user with elasticsearch index privileges:
  • indices: metrics-apm*,apm*,traces-apm*,logs-apm*
    • privileges: 'read', 'view_index_metadata'
  • and kibana privileges: APM and User Experience
• Navigate to APM Service Overview (EEM enabled)
• Click on the Logs tab

Possible solution

We could show the Logs tab only if application.uiCapabilities.logs.show is true or display a message saying that the user doesn't have permission if the same condition is not met, eg:

For some reason, the logs tab also fetches infra data. For that we need to make sure we're following the same thing proposed here #191198

[elasticmachine]

Pinging @elastic/obs-ux-infra_services-team (Team:obs-ux-infra_services)

[crespocarlos]

cc @roshan-elastic @smith

[roshan-elastic]

Hey @crespocarlos, does this happen in the normal APM/Infra worlds or is it a bug specific to EEM?

[crespocarlos]

This is specific to the multi-signal service overview. The problem on APM service overview with traces is different #191188.

[roshan-elastic]

@smith - Do you think this is something we should handle or should we ask the logs team to handle this as part of their component?

[crespocarlos]

@roshan-elastic the problem here is slightly different and does not only rely on permissions to see logs. For some reason, the logs tab tries to fetch infra data. This is partially related to #191198

[smith]

Do you think this is something we should handle or should we ask the logs team to handle this as part of their component?

@roshan-elastic we should handle this. You shouldn't need infra permissions to see the logs tab.

[botelastic]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.