After completing security Riot says it's unable to connect to the homeserver

[turt2live]

This is 100% because it's impossible for it to sync fast enough, based on the network requests I see. Just a bit awkward because it clearly can talk to the homeserver, it's just unable to sync.

[jryans]

Hmm, so the initialSync request is still hasn't responded?

Could you screenshot the network view from DevTools perhaps and / or send a rageshake?

[turt2live]

it is 100% the initial sync timing out and taking more than 3 attempts. The devtools window is gone now, and a rageshake from that client has definitely overrun the maximum length due to some testing (sorry).

[ghost]

I am also having this issue in Firefox as well as the glossy desktop app.

Someone was able to register and use it fine, so I warned them to not log out until this is fixed.

The only error showing up is this, and it repeates every n seconds:

Error: Server returned 404 error
Error checking for active key backup Error: "Server returned 404 error"
    i https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    p https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    f https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    onreadystatechange https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    onreadystatechange https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
Getting push rules failed Error: "Server returned 404 error"
    i https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    p https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    f https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    onreadystatechange https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    onreadystatechange https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
Waiting for saved sync before retrying push rules...
MatrixClient sync state => ERROR 
Error: Server returned 404 error
Failed to set presence: Error: Server returned 405 error
    n https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
    setState https://riot.im/app/bundles/9f769ac7a648e2ec9507/vendors~init.js:2
[...]

Additionally, here is a shot from the Network view of the Firefox dev tools:

[hosni348]

Verifier le fichier sites-aviable de nginx

[t3chguy]

Closing due to no reproduction since 2020