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Full Freeze in one specific channel #27012

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YourSandwich opened this issue Feb 14, 2024 · 6 comments
Closed

Full Freeze in one specific channel #27012

YourSandwich opened this issue Feb 14, 2024 · 6 comments
Labels
O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@YourSandwich
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Steps to reproduce

It's not easily reproducible since it happens in just one specific chat.

  1. Join The chat.
  2. Wait or Scroll

Both users are on the same server.
I believe the first time it happened was about 4 months ago, when the sender sent a voice message.

This does not Happen on Element X

Outcome

Element Desktop Freezes completly with this stdout

Error getting the event index passphrase out of the secret store [Error: The name is not activatable]
Invalid SOS parameters for sequential JPEG
Invalid SOS parameters for sequential JPEG

<--- Last few GCs --->

[1:0x34dc30c94000]     1645 ms: Mark-Compact (reduce) 404.7 (428.1) -> 243.0 (249.1) MB, 102.99 / 0.00 ms  (average mu = 0.936, current mu = 0.799) last resort; GC in old space requested
[1:0x34dc30c94000]     1804 ms: Mark-Compact (reduce) 243.0 (249.1) -> 243.0 (247.9) MB, 159.14 / 0.00 ms  (average mu = 0.785, current mu = 0.000) last resort; GC in old space requested


<--- JS stacktrace --->

[199078:0214/231511.530936:ERROR:v8_initializer.cc(789)] V8 javascript OOM (CALL_AND_RETRY_LAST).

Operating system

Arch Linux

Application version

Element Nightly version: 2024021401 Crypto version: Olm 3.2.15

How did you install the app?

https://aur.archlinux.org/packages/element-desktop-nightly-bin

Homeserver

https://archworks.co | Synapse 1.101.0

Will you send logs?

Yes
@YourSandwich
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The Issue is with the RoomID !WAxBAeiOXmflFgjefd:archworks.co

@YourSandwich
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This also happens on the Stable Client

Element version: 1.11.57
Crypto version: Olm 3.2.15

@dbkr dbkr added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Feb 26, 2024
@YourSandwich
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Nothing changed. I can manage to keep the client working as long as i don't scroll up sometimes.
This happens only on Element Desktop Client.

@YourSandwich
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Same result on Windows. Other clients like Cinny, Fractal, Fluffychat are unaffected.

@YourSandwich
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Can I get some tips on debugging this? Maybe I could delete some unimportant events that are maybe causing this?

One specific thing about this DM Room is, it has Gigabytes of Voice Messages and other Media.

@t3chguy
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t3chguy commented Apr 18, 2024

Duplicate of #26239

@t3chguy t3chguy marked this as a duplicate of #26239 Apr 18, 2024
@t3chguy t3chguy closed this as not planned Won't fix, can't repro, duplicate, stale Apr 18, 2024
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O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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@dbkr @t3chguy @YourSandwich