Problems showing Image

[yncyrydybyl]

Steps to reproduce

Upload a picture.
Look at the timeline.

Outcome

What did you expect?

I expected to see the picture in the timeline.

What happened instead?

I see "Error downloading image" in the timeline.

For https://element.ems.host/_matrix/media/v3/download/element.io/f9921a8d3df6e4f31f53857644245a8bf54361ae1892570265175457792?allow_redirect=true

i get a:

{
    "errcode": "M_NOT_FOUND",
    "error": "authentication is required to download this media",
    "mr_errcode": "M_NOT_FOUND"
}

And the status code is a 404.

Operating system

Linux

Browser information

Version 132.0.6834.159 (Official Build) (64-bit)

URL for webapp

https://chat.element.io

Application version

Element version: 1.11.92

Homeserver

element.ems.host

Will you send logs?

Yes

[t3chguy]

Version 132.0.6834.159 (Official Build) (64-bit)

What browser is that?

Will you send logs?
Yes

Not seeing any logs from you

[yncyrydybyl]

Sorry. Its a chrome.
I dont have access to the server logfiles. But will send a ragshake now.

[t3chguy]

Unfortunately your logs do not shed any light on why the service worker isn't working as expected, there's a separate issue which means we don't get logs from the service worker in rageshakes.

[yncyrydybyl]

Maybe it is worth noting that i run at least 3 sessions of element-web in the browser since it was not possible to have multiple tabs.

• https://develop.element.io
• https://app.element.io
• https://chat.element.io