Element Desktop 1.11.94 (Windows) not starting

[reicheltmediadesign]

Steps to reproduce

After Element updated from 1.11.93 to 1.11.94 yesterday, several people in my organization had the problem that Element isn't starting anymore. Nothing happens.

OS: Windows 11 Education 23H2 up-to-date

Outcome

We solved it by installing 1.11.93 again. It appears that 1.11.94 is containing a bug, because now I'm not able to update to 1.11.94 anymore.

Operating system

No response

Application version

No response

How did you install the app?

No response

Homeserver

No response

Will you send logs?

Yes

[DavyLandman]

Yes, it might be nice to pull that update from the site? As we also had it for a few in our team.

Installing this: https://packages.element.io/desktop/install/win32/x64/Element%20Setup%201.11.92.exe solved it again (and then: don't click the update element button)

[jlgarnier]

Same here with Win 11 22H2... Should we re-install the previous version?

[reicheltmediadesign]

Installing Element manually again (I used 1.11.93 setup on affected systems) solved it for me.

[ThiefMaster]

This is a massive problem and you need to take that update down. Imagine people using Element with non-technical family members who suddenly install an update and Element does not restart. The only fallback option is picking up a phone or similar, if you usually use Element as the main communication method...

Even as a technical person I had to spend some time trying to figure out WTF is wrong, since there were no useful log files containing an error related to this either.

[DavyLandman]

Please go here: element-hq/element-desktop#2161

They already took the update down.

[jlgarnier]

Thanks for all your comments, reinstalling the previous version also worked for me!