Gotchas

Known issues and gotchas

Authorize.net Customer Information Manager (CIM)

1. Customer profiles must have a unique email address, merchant customer ID, and description across all profiles,
2. Payment profiles are must have a unique card number, billing address, billing zip combination across all payment profiles for a single customer profile. This means that a credit card that has been updated by an issuing bank - a new expiration date - that keeps the same credit card number will be seen as a duplicate card by Authorize.net and will not be stored until the previous payment profile is removed.

Network Merchants Customer Vault

1. If you set the dup_seconds transaction option to 0 (disable the duplication window) and the processor doesn't support it, the transaction will not run, at all.