Unable to add new device

[ailincaiionut]

HA core version

2023.11.2

Intergration version

0.3.22

Device type and model

Conter by Midea

Used App

NetHome Plus

The description of problem

Hello,

I am using the integration for some time, all good. Today I installed a new AC(Conter by Midea), added it to NetHome Plus app, want to connect it also to HA, the device is discovered but when I am trying to add it I am getting the following error:

Can't connect to Midea cloud to take appliance‘s key-info(Token and Key)

Is there any way to re-enter the credentials for the account?

Many thanks!

BR, Ionut

The logs

No logs

[domhaas]

Had the same issue and solved it:

use this fork to get type/token/key:
mac-zhou/midea-ac-py#217 (comment)

And then try to add your device manually.

[TopoTop1]

I too am having the same issue. I don't know how to install this fork from above or I would use it.

I am using the same login as I do in my Midea Air app and it is not working.

[fuzz4]

Same problem here, have my SmartHome account configured and running , installed the integration in HACS but when I try to add the integration and I am asked for the Smarthome credential I get a Login error...thanks for having a look at it!

[fuzz4]

Cannot use the fork btw since it works only for ACs and I want to control a water heater..:-)

[domhaas]

Cannot use the fork btw since it works only for ACs and I want to control a water heater..:-)

Worked for me for an ceiling fan.

[domhaas]

I too am having the same issue. I don't know how to install this fork from above or I would use it.

I am using the same login as I do in my Midea Air app and it is not working.

The fork I've mentioned here is not a fork of this Hassio-Addon. It just helps you to get the necessary data to add your device manually through this Hassio-Addon. So you don't need to login inside Hassio and get the login error.

It's not a fix, it's just a workaround that worked for me.

[rollodroid]

I tried to login and wasnt sure what option from 4 different types is correct. I wanted to try but now can't change anything. The readme even says:

After all appliances configured, you can remove the Midea account configuration without affecting the use of the appliance.

But how to do that?