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Issues List "First Seen" Option Not Sorting As Expected #50262

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masinette opened this issue Jun 2, 2023 · 9 comments
Open

Issues List "First Seen" Option Not Sorting As Expected #50262

masinette opened this issue Jun 2, 2023 · 9 comments

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@masinette
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Environment

SaaS (https://sentry.io/)

Steps to Reproduce

  1. Navigate to the main Issues page
  2. Sort table by "First Seen"

Expected Result

Sorting Issues by the first time they were seen

Actual Result

When sorting by first_seen, it's actually "sort by first seen in the selected date range". But true First Seen is displayed in the UI.

Product Area

Issues

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@getsantry
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getsantry bot commented Jun 2, 2023

Assigning to @getsentry/support for routing, due by Monday, June 5th at 1:47 pm (sfo). ⏲️

@getsantry
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getsantry bot commented Jun 5, 2023

Routing to @getsentry/product-owners-issues for triage, due by Tuesday, June 6th at 5:00 pm (sfo). ⏲️

@dgbailey
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dgbailey commented Mar 8, 2024

Ran into this the other day as well. Specifying a filter explicitly e.g. firstSeen:-24h does appear to provide results as expected.

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 2 Mar 8, 2024
@scefali
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scefali commented Mar 9, 2024

@masinette @dgbailey this is a known bug that we are in the process of trying to fix.

@masinette
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Another org is seeing this: https://sentry.zendesk.com/agent/tickets/144877

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Feb 12, 2025
@InterstellarStella
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Another case here: https://sentry.zendesk.com/agent/tickets/148783
Noting that the filter is now called "Age" in the new UI instead of "First Seen".

@cobyeastwood183
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@dalnoki
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dalnoki commented May 23, 2025

Hey @snigdhas Could you please provide an estimated timeline for resolving this issue? I also have a customer reporting this: https://sentry.zendesk.com/agent/tickets/153342 Thanks in advance for the information!

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 May 23, 2025
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Hi! @mrduncan is working on scoping a project that would address this. The previous project that attempted to fix this unfortunately didn't ship.

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