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Linear ticket creation from alerts should support setting title and body #92284

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bilalq opened this issue May 27, 2025 · 2 comments
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@bilalq
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bilalq commented May 27, 2025

Problem Statement

Let's say we want all User Feedback reports to open Linear tickets. This is doable today, but you can only set the team, a single label, project, assignee, and status of the ticket. The ticket gets created with an empty body and a title of just "User Feedback" with an attachment to the Sentry issue. This is not very useful.

This is all you see in Linear:

Image

Solution Brainstorm

It would be better if we could see the original message body of the user feedback, as well as allowing us to select which tags to include in the ticket body (similar to how the Slack message integration works).

Product Area

Alerts

@getsantry
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getsantry bot commented May 27, 2025

Assigning to @getsentry/support for routing ⏲️

@getsantry
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getsantry bot commented May 27, 2025

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@getsantry getsantry bot moved this from Waiting for: Support to Waiting for: Product Owner in GitHub Issues with 👀 3 May 27, 2025
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