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FAQ - Not able Opt-in to a chatbot #324

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@SangeetaMishr

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@SangeetaMishr

Add this to FAQ, if a user has opted out and then optin

We have to add a keyword optin to that flow, this will make the system understand that even though the contact is invalid, optin flow is running for that user
Can you please make changes and test

Reference - https://discord.com/channels/717975833226248303/1369170419843862558

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