Automated Email Notifications for Job Applicants

[bokanoo]

Hi Team, is it possible to set up the system so that when a candidate applies for an open job, an email is sent to them during the application process, and once their application is submitted, a confirmation email is automatically sent to their registered email address?

[horilla-opensource]

Hi @bokanoo ,

Yes, Horilla supports automated email notifications for job applications. You can configure the system to send an email to candidates during the application process and a confirmation email once their application is successfully submitted.

Refer the attached screenshot to create mail automation.

If you encounter any issues, feel free to reach out for further assistance.

Best Regards,
Team Horilla

[bokanoo]

Hi Team,

Thank you for the update. Following your guidance, I set up the mail automation and attempted to test it using a demo job. However, when an applicant tried to apply by filling out the form and attaching the necessary document or resume, an error screen appeared upon clicking the "Apply" button. For your reference, an error has been attached to this comment.

Please note that I tested this demo with the fresh source code that I updated today.

[horilla-opensource]

Hi @bokanoo ,

Thank you for reporting this issue. The error occurs because file uploads in survey questions are not being handled correctly. We appreciate your patience, and we will update the source code to resolve this issue soon.

We'll notify you once the fix is implemented.

Let us know if you have any other concerns in the meantime.

Best Regards,
Team Horilla

[horilla-opensource]

Hi @bokanoo ,

We have updated the source code to resolve the issue you faced with the recruitment application form.

Please pull the latest code.

If you encounter any issues, feel free to reach out.

Best Regards,
Team Horilla

[bokanoo]

Hi Team, still it's not working. FYI, I'm using the updated source code. Refer attached

[horilla-opensource]

Hi @bokanoo ,

We have updated the source code to resolve the issue you faced with the recruitment resume upload.

Please pull the latest code.

If you encounter any issues, feel free to reach out.

Best Regards,
Team Horilla

[bokanoo]

Hi Team,

Thank you for the update, it works now and also candidates are successfully receiving email confirmations for their applications. Good job and good update!

[horilla-opensource]

Hi @bokanoo,

Glad to hear that it's working now and that candidates are receiving email confirmations successfully!

Thank you for your patience and for testing the updates.

If you have any further suggestions or encounter any other issues, feel free to reach out.

Happy to have you as part of Horilla community.

Best Regards,
Team Horilla

[bokanoo]

Hi Team,

During further testing, I noticed an issue with the recruitment pipeline and onboarding process. Here’s the current workflow and the problem:

1. When an applicant applies through the system, their information is correctly added to the recruitment pipeline with the "Applied" stage.

2. The HR team should then update the status as needed, and when the decision to hire is made, the status should change to "Hired." At this point, the candidate should move to the Onboarding Candidate View to follow the necessary steps.

3. In some cases, HR can directly convert the candidate to an employee.

However, with the current system setup, I observed the following issues:

• When an applicant applies, the system automatically labels them with a "Converted" tag in the candidate list, which seems incorrect at this stage.

• Even when HR changes the status from "Applied" to "Hired," the candidate does not move to the Onboarding Candidate View.

• As a result, there’s no way to add the candidate to the employee list, as neither the onboarding process nor the direct conversion feature is functioning as expected.

Could you please look into this and clarify if this is a system limitation or a configuration issue? Let me know if you need further details.