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Add a paragraph about losing the recovery key
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andybalaam committed Dec 17, 2024
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Expand Up @@ -272,6 +272,15 @@ changed" messages), and also read old messages using the stored message keys.
A **recovery passphrase** is an easier-to-remember way of accessing the recovery
key and has the same purpose as the recovery key.

**Losing the recovery key**: if the user loses their recovery key, they can
"reset" it, which means re-storing the identity information in the server,
encrypted with a new recovery key. If the user has a verified client, then that
is holding the identity information locally, so they can reset their recovery
key without losing access to key storage. If they don't have a verified client
and they lose their recovery key, then they need to reset key storage as well as
recovery key (since the identity information is needed to read from key
storage), meaning they lose access to old messages.

> "Write down your recovery key in a safe place"
> "If you lose access to your devices and your recovery key, you will need to
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