1-bug-desktop.yml

---
name: 🐞🖥️ Desktop app bug report (Windows, macOS or Linux)
description: This form is to report bugs in the desktop Mullvad VPN app.
labels: ["bug"]
body:
  - type: markdown
    attributes:
      value: >
        Thank you for wanting to help us improve the Mullvad VPN app by reporting issues.

  - type: checkboxes
    id: it-is-a-bug
    attributes:
      label: Is it a bug?
      description: >
        If you ran into a problem with the app and don't know for sure it is an actual bug,
        please contact support instead of filing a bug report. Go to
        `Settings (cogwheel) -> Support -> Report a problem`.
        That way the support team gets redacted logs from your app and can help you out better.
        You can also just email them at support@mullvadvpn.net.
      options:
        - label: I know this is an issue with the app, and contacting Mullvad support is not relevant.
          required: true

  - type: checkboxes
    id: checked-other-issues
    attributes:
      label: I have checked if others have reported this already
      description: >
        Before you submit a bug report, please look through the
        [existing issues](https://github.com/mullvad/mullvadvpn-app/issues?q=is%3Aissue)
        to see if it has already been reported by others. If so, please comment in those threads instead
        of creating new ones.
      options:
        - label: I have checked the issue tracker to see if others have reported similar issues.
          required: true

  - type: textarea
    id: current-behavior
    attributes:
      label: Current Behavior
      description: What is the current behavior you experience that you think is not correct?
    validations:
      required: true

  - type: textarea
    id: expected-behavior
    attributes:
      label: Expected Behavior
      description: What is the behavior that you expect to happen instead?
    validations:
      required: true

  - type: textarea
    id: reproduction
    attributes:
      label: Steps to Reproduce
      description: >
        Please provide clear and detailed steps on how to reproduce the issue you are reporting.
        If it is very hard to reproduce the issue, then there is no guarantee we can locate the bug and fix it.
      value: |
        1. ...
        2. ...
    validations:
      required: true

  - type: textarea
    id: logs
    attributes:
      label: Failure Logs
      description: >
        If relevant, please include logs from the app from the time around when the bug manifested itself.

        Go to settings (cogwheel) -> Support -> Report a problem -> View app logs to see the logs and
        copy them to here.

        If the graphical part of the app does not work, you can get the logs via the terminal/console
        by running this command:
        ```
        mullvad-problem-report collect --output mullvad-report.log
        ```
        And then copy the text from the file `mullvad-report.log` that was just created.
      render: shell

  - type: input
    id: os-version
    attributes:
      label: Operating system version
      description: >
        On what operating system(s) and version(s) have you experienced this bug?
        If you have experienced it on multiple versions you can write more than one version here.

        For example: "Windows 10" or "macOS 13.4 and macOS 14.0".

  - type: input
    id: app-version
    attributes:
      label: Mullvad VPN app version
      description: >
        On what version(s) of the app have you experienced this bug?
        If you have experienced it on multiple versions you can write more than one version here.

        If you know that this has worked fine before, please include that.
        For example: "Broke in 2023.8. Worked fine on 2023.7".

  - type: textarea
    id: additional
    attributes:
      label: Additional Information
      description: Is there any additional information that you can provide?

  - type: markdown
    id: disclaimer
    attributes:
      value: |
        If we are not able to reproduce the issue, we will likely prioritize fixing other issues we can reproduce.
        Please do your best to fill out all of the sections above.