Initialization Error - DBMS failed to start: DBMS process terminated, see logs

[pkhuva]

Hi Team,

Installed Neo4j Desktop Setup 1.4.15 in Windows 10 64bits. Installation went well but while double clicking on Neo4j Desktop icon, during Initialization it gives error 'DBMS failed to start: DBMS process terminated, see logs..'

atttached: Neo4jDesktop_log.txt.

neo4j.log is empty as of now.

log.log

[corinabioinformatic]

HI @pkhuva .
I use to run Neo4J Desktop oldest version (5 years ago) withouth so much trouble (there was no bolt by then, and I was in Windows 10)
Now I find it more troublesome, but running Neo4J browser from a Docker image is much more smooth.
I recommend you to download Docker, installing Neo4J plugin for javascript npm i neo4j-driver
And follow this page to download and run the Neo4J container: npm i neo4j-driver, and this other one to run the Docker file (the parameters for the ports that you will need to introduce when running the container) https://neo4j.com/docs/javascript-manual/current/install/
And after this you will be able to play with NEo4J graph database from your browser (localhost:7474) <0- dont forget to introduce the correct ports when running the docker image!) . I hope it helps!

[me9hanics]

@pkhuva Did you find a workaround?
Running into the same issue - after fresh installs (never had Neo4j Desktop installed before), I get the same error. I even get the issue after the installation before ever loading an instance:

Of course, even after pushing through, it cannot start any databases, even the example Movie DBMS.

I've read about workarounds for some people with the same error for just one specific DB and having no trouble with others, but found no general solution for this case.

Windows 11, Neo4j Desktop 1.6.1

@akollegger @nglgzz

[JohanE67]

I'm running into the same issues. Desktop used to work fine, but stopped working after recent Windows update (Windows 11 Enterprise, 24H2, build 26100.3476). I'm Seeing the same issues as shown in the posts, above. I'm seeing a lot of errors in the neo4j-relate.log (added below). I found some hints about JAVA version. OpenJDK 21 is installed.

Any help appreciated.

Johan

 Powershell : . : The term 
'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
At C:\Users\johan\AppData\Local\Neo4j\Relate\Cache\neo4j-start.ps1:11 char:1
+ Powershell -NoProfile -NonInteractive -NoLogo `
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (. : The term 'C...\bin\Neo4j-Mana:String) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
 
gement\Get-Args.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the 
spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...nt\Get-Args.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4j.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. Check 
the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...nvoke-Neo4j.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4jAdmin.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...-Neo4jAdmin.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4jUtility.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...eo4jUtility.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Get-Args : The term 'Get-Args' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\neo4j.ps1:8 char:14
+ $Arguments = Get-Args $args
+              ~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (Get-Args:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Invoke-Neo4j : The term 'Invoke-Neo4j' is not recognized as the name of a cmdlet, function, script file, or operable 
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\neo4j.ps1:9 char:7
+ Exit (Invoke-Neo4j -Verbose:$Arguments.Verbose -CommandArgs $Argument ...
+       ~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (Invoke-Neo4j:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Powershell : . : The term 
'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
At C:\Users\johan\AppData\Local\Neo4j\Relate\Cache\neo4j-start.ps1:11 char:1
+ Powershell -NoProfile -NonInteractive -NoLogo `
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (. : The term 'C...\bin\Neo4j-Mana:String) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
 
gement\Get-Args.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the 
spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...nt\Get-Args.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4j.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. Check 
the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...nvoke-Neo4j.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4jAdmin.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...-Neo4jAdmin.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4jUtility.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...eo4jUtility.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Get-Args : The term 'Get-Args' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\neo4j.ps1:8 char:14
+ $Arguments = Get-Args $args
+              ~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (Get-Args:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Invoke-Neo4j : The term 'Invoke-Neo4j' is not recognized as the name of a cmdlet, function, script file, or operable 
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\neo4j.ps1:9 char:7
+ Exit (Invoke-Neo4j -Verbose:$Arguments.Verbose -CommandArgs $Argument ...
+       ~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (Invoke-Neo4j:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Powershell : . : The term 
'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
At C:\Users\johan\AppData\Local\Neo4j\Relate\Cache\neo4j-start.ps1:11 char:1
+ Powershell -NoProfile -NonInteractive -NoLogo `
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (. : The term 'C...\bin\Neo4j-Mana:String) [], RemoteException
    + FullyQualifiedErrorId : NativeCommandError
 
gement\Get-Args.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the 
spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...nt\Get-Args.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4j.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. Check 
the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...nvoke-Neo4j.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4jAdmin.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...-Neo4jAdmin.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
. : The term 'C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Mana
gement\Invoke-Neo4jUtility.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\Neo4j-Management\Neo4
j-Management.psm1:10 char:4
+   .($_.FullName)
+    ~~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (C:\Users\eertin...eo4jUtility.ps1:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Get-Args : The term 'Get-Args' is not recognized as the name of a cmdlet, function, script file, or operable program. 
Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\neo4j.ps1:8 char:14
+ $Arguments = Get-Args $args
+              ~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (Get-Args:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException
 
Invoke-Neo4j : The term 'Invoke-Neo4j' is not recognized as the name of a cmdlet, function, script file, or operable 
program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
At C:\Users\johan\.Neo4jDesktop\relate-data\dbmss\dbms-ae99b1aa-f591-48bb-ace8-9ad9fd536321\bin\neo4j.ps1:9 char:7
+ Exit (Invoke-Neo4j -Verbose:$Arguments.Verbose -CommandArgs $Argument ...
+       ~~~~~~~~~~~~
    + CategoryInfo          : ObjectNotFound: (Invoke-Neo4j:String) [], CommandNotFoundException
    + FullyQualifiedErrorId : CommandNotFoundException