neo4j protocol manager type error url must be string. url = undefined

[nitinsinhaa]

I have installed the neo4j desktop 1.5.8.
After installing, the application is not opening.
I am using Windows 11

Error in the log:
Protocol Manager type error: url must be string. url = undefined

log.log

[nglgzz]

Hi @nitinsinhaa, looking at the logs it seems like the user doesn't have write permissions for C:\Program Files:

App initialization error Error: EPERM: operation not permitted, mkdir 'C:\Program Files\graphApps'

Have you tried installing Neo4j Desktop on a different path?

[AmiTimA]

I have installed the neo4j desktop 1.5.9
After installing, the application is not opening.
I am using Windows 11

Errors in the log while installing:
[error] Protocol Manager type error: url must be string. url = undefined

After retry:
[info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 }
[info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 }
[info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687
[info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474

One more thing:
Neo4j desktop Installer certificate is Valid from 11/14/2020 to 11/14/2023