DBMS failed to start

[danielchang1985]

Hi Team,

Installed Neo4j Desktop Setup 1.5.9 on Windows 11 64bits. During Initialization it gives error 'DBMS failed to start: DBMS process terminated, see logs..' I have tried to bypass and start the database again and still encountered the same error. The neo4js.log is also empty.

[2024-05-06 20:47:51.050] [info] ● ● ● Starting Neo4j Desktop 1.5.9 @ Windows_NT 10.0.22635, 13th Gen Intel(R) Core(TM) i7-13850HX} [2024-05-06 20:47:51.186] [info] Initializing persistence [2024-05-06 20:47:51.244] [info] ● ● ● GraphQL server is running @ http://127.0.0.1:11001 [2024-05-06 20:47:51.284] [info] Configuring crash reporting [2024-05-06 20:47:51.290] [info] Reading settings [2024-05-06 20:47:51.295] [info] PowerShell compatibility check [2024-05-06 20:47:51.488] [info] PowerShell version: 5. Required version: 5. [2024-05-06 20:47:51.593] [info] PowerShell language mode: FullLanguage [2024-05-06 20:47:51.599] [info] Reading bundled resources C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources [2024-05-06 20:47:51.605] [info] Distribution folder for java should exist [2024-05-06 20:47:52.853] [info] Will copy [] [2024-05-06 20:47:52.859] [info] Distribution folder for neo4j should exist [2024-05-06 20:47:54.303] [info] Will copy [] [2024-05-06 20:47:54.306] [info] Reading bundled resources C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources [2024-05-06 20:47:54.329] [info] Distribution folder for graphApps should exist [2024-05-06 20:47:54.336] [info] Will copy [] [2024-05-06 20:47:54.358] [info] Copying C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\offline\plugins to C:\Users\Daniel\AppData\Local\Neo4j\Relate\Cache\plugin [2024-05-06 20:47:54.359] [info] Copying C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\offline\plugin-versions to C:\Users\Daniel\.Neo4jDesktop\relate-data\plugin-versions [2024-05-06 20:47:54.369] [info] Starting Nest application... NestFactory [2024-05-06 20:47:54.376] [info] AuthModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.376] [info] MetricsModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.376] [info] ConfigHostModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.376] [info] WebModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.377] [info] ConfigModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.377] [info] ConfigModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.377] [info] SystemModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.378] [info] SystemModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.378] [info] GraphQLSchemaBuilderModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] DesktopModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] FilesModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] HealthModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.379] [info] DBMSModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] DBMSPluginsModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] DBModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] ExtensionModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] ProjectModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.380] [info] GraphQLModule dependencies initialized InstanceLoader [2024-05-06 20:47:54.445] [info] Mapped {/graphql, POST} route GraphQLModule [2024-05-06 20:47:54.467] [info] Nest application successfully started NestApplication [2024-05-06 20:47:54.468] [info] ● ● ● Relate management API is running @ http://127.0.0.1:12089 [2024-05-06 20:47:54.468] [info] Configuring proxy: NO_PROXY [2024-05-06 20:47:56.288] [info] Online check request: https://dist.neo4j.org/neo4j-desktop/win/latest.yml [2024-05-06 20:47:56.293] [info] Online check response: 200 version: 1.5.9 files [2024-05-06 20:47:56.297] [info] Registering listener for protocolManager/arguments/changed [2024-05-06 20:47:56.314] [info] Opening main window [2024-05-06 20:47:56.348] [error] Protocol Manager type error: url must be string. url = undefined [2024-05-06 20:47:56.750] [info] Registering IPC listeners [2024-05-06 20:47:58.821] [info] Initiating Mixpanel: Name = Desktop Project; pId = 2556a08ecb18f6fe0a0d5488e704927e ; uId = auth0|663861a94345b2d050c2ef05 [2024-05-06 20:47:58.832] [info] Initiating Mixpanel: Name = Additional Project; pId = 4bfb2414ab973c741b6f067bf06d5575 ; uId = auth0|663861a94345b2d050c2ef05 [2024-05-06 20:47:58.836] [info] Initiating Segment [2024-05-06 20:47:59.089] [info] Buffering metrics until application is online [2024-05-06 20:48:01.241] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/database/neo4j-4.1.13/"} [2024-05-06 20:48:02.284] [info] Retrieving status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba] [2024-05-06 20:48:02.295] [info] Retrieved status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba]: false [2024-05-06 20:48:02.313] [warn] Failed to parse manifest file for Graph-App[neo4j-bloom]. Error: Graph-App[neo4j-bloom] does not contain manifest.json at getManifest (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3825:15) at async LocalProcessor.resolveConfig (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:4265:30) at async prepareToResolveGraphApp (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3440:24) at async Promise.all (index 1) at async GraphAppAPIImpl.getGraphApps (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3537:164) [2024-05-06 20:48:02.425] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/database/neo4j-4.1.13/"} [2024-05-06 20:48:02.614] [info] Graph Apps: Removing installed but not configured [] [2024-05-06 20:48:02.618] [warn] Failed to parse manifest file for Graph-App[neo4j-bloom]. Error: Graph-App[neo4j-bloom] does not contain manifest.json at getManifest (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3825:15) at async LocalProcessor.resolveConfig (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:4265:30) at async prepareToResolveGraphApp (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3440:24) at async Promise.all (index 1) at async GraphAppAPIImpl.getGraphApps (C:\Users\Daniel\AppData\Local\Programs\Neo4j Desktop\resources\app.asar\dist\main.prod.js:3549:14) [2024-05-06 20:48:03.641] [warn] ERROR: {"error":"Fetch status [404]","url":"https://neo4j.com/release-notes/database/neo4j-4.1.13/"} [2024-05-06 20:48:03.757] [info] Graph App[neo4j-bloom-id]: Checking 2.11.0 for suitable desktop API version [2024-05-06 20:48:03.760] [info] Graph App[neo4j-bloom-id]: Version 2.11.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' } [2024-05-06 20:48:03.764] [info] Graph App[neo4j-browser-id]: Checking 5.15.0 for suitable desktop API version [2024-05-06 20:48:03.764] [info] Graph App[neo4j-browser-id]: Version 5.15.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' } [2024-05-06 20:48:03.765] [info] Graph App[8a45b9e2-7c97-4b45-bf11-d82da8ca2849]: Checking 1.6.0 for suitable desktop API version [2024-05-06 20:48:03.765] [info] Graph App[8a45b9e2-7c97-4b45-bf11-d82da8ca2849]: Version 1.6.0 satisfied. { desktopApiVersion: '1.4.0', packageDesktopApiVersion: '^1.4.0' } [2024-05-06 20:48:04.414] [info] Retrieving status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba] [2024-05-06 20:48:04.427] [info] Retrieved status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba]: false [2024-05-06 20:48:04.444] [info] Checking ports [2024-05-06 20:48:04.489] [info] Starting Neo4j [2024-05-06 20:48:04.489] [info] Starting DBMS [database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba] 'v5.12.0' [2024-05-06 20:48:04.501] [info] Retrieved status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba]: true [2024-05-06 20:48:04.502] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7687 } [2024-05-06 20:48:04.503] [info] Check if neo4j is available on { host: '127.0.0.1', path: '/', port: 7474 } [2024-05-06 20:48:04.504] [info] Neo4j @ 7687 is down. connect ECONNREFUSED 127.0.0.1:7687 [2024-05-06 20:48:04.505] [info] Neo4j @ 7474 is down. connect ECONNREFUSED 127.0.0.1:7474 [2024-05-06 20:48:05.518] [info] Retrieved status for DBMS[database-7fca14e8-38d5-43b5-a2fb-6aad2f513cba]: false

These are the checks I have done so far without success

Tried upgrading the DBMS to a newer version.
Ensured environment variables also did not contain anything related to chocolatey.

Specs
Windows 11 Pro
Neo4js Desktop:1.5.9
Movie DBMS:5.12
GDS Library: 2.6.5
APOC: 5.12
JDK: Orcacle 17
Windows Powershell 5.1

[DQ2020scut]

same problem, did you solve it?