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index.php
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<?php
/*
ini_set('display_errors', 1);
ini_set('display_startup_errors', 1);
error_reporting(E_ALL)
*/
/**
The MIT License (MIT)
Copyright (c) 2015 Ignacio Nieto Carvajal
Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in
all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
*/
// check if Creamy has been installed.
require_once('./php/CRMDefaults.php');
require_once('./php/APIHandler.php');
require_once('./php/UIHandler.php');
require_once('./php/LanguageHandler.php');
require_once('./php/DbHandler.php');
$ui = \creamy\UIHandler::getInstance();
$lh = \creamy\LanguageHandler::getInstance();
$api = \creamy\APIHandler::getInstance();
// Try to get the authenticated user.
require_once('./php/Session.php');
try {
$user = \creamy\CreamyUser::currentUser();
} catch (\Exception $e) {
header("location: ./logout.php");
die();
}
//proper user redirects
if($user->getUserRole() != CRM_DEFAULTS_USER_ROLE_ADMIN){
if($user->getUserRole() == CRM_DEFAULTS_USER_ROLE_AGENT){
header("location: agent.php");
}
}
$perms = $api->goGetPermissions('dashboard,servers', $_SESSION['usergroup']);
if ($perms->dashboard->dashboard_display === 'N') {
header("location: crm.php");
}
// calculate number of statistics and customers
$db = new \creamy\DbHandler();
$statsOk = $db->weHaveSomeValidStatistics();
$custsOk = $db->weHaveAtLeastOneCustomerOrContact();
$checkWebRTC = $api->CheckWebrtc($user->getUserId());
$use_webrtc = $_SESSION['use_webrtc'];
if (is_numeric($checkWebRTC)) {
$use_webrtc = $checkWebRTC;
}
$goAPI = (empty($_SERVER['HTTPS'])) ? str_replace('https:', 'http:', gourl) : str_replace('http:', 'https:', gourl);
// APIs FOR FILTER LIST
//$campaign = $api->API_getAllCampaigns($_SESSION['usergroup']);
//$ingroup = $api->API_getAllInGroups($_SESSION['usergroup']);
/*
* API for call statistics - Demian
*/
$dropped_calls_today = $ui->API_goGetTotalDroppedCalls($_SESSION['user']);
$calls_incoming_queue = $ui->API_goGetIncomingQueue($_SESSION['user']);
$callsperhour = $ui->API_goGetCallsPerHour($_SESSION['user'], 'json');
$max = 0;
//$callsperhour = explode(";",trim($callsperhour, ';'));
$callsperhour = json_decode($callsperhour);
foreach ($callsperhour AS $idx => $temp){
//$temp = explode("=",$temp);
if ($idx == 'result') {
$results[$idx] = $temp;
} else {
foreach ($temp as $id2 => $item) {
$results[$id2] = $item;
}
}
}
$outbound_calls = max($results["Hour8o"],$results["Hour9o"], $results["Hour10o"], $results["Hour11o"], $results["Hour12o"], $results["Hour13o"], $results["Hour14o"], $results["Hour15o"], $results["Hour16o"], $results["Hour17o"], $results["Hour18o"], $results["Hour19o"], $results["Hour20o"], $results["Hour21o"]);
$inbound_calls = max($results["Hour8"],$results["Hour9"], $results["Hour10"], $results["Hour11"], $results["Hour12"], $results["Hour13"], $results["Hour14"], $results["Hour15"], $results["Hour16"], $results["Hour17"], $results["Hour18"], $results["Hour19"], $results["Hour20"], $results["Hour21"]);
$dropped_calls = max($results["Hour8d"],$results["Hour9d"], $results["Hour10d"], $results["Hour11d"], $results["Hour12d"], $results["Hour13d"], $results["Hour14d"], $results["Hour15d"], $results["Hour16d"], $results["Hour17d"], $results["Hour18d"], $results["Hour19d"], $results["Hour20d"], $results["Hour21d"]);
$max = max($inbound_calls, $outbound_calls, $dropped_calls);
if($max <= 5)
$max = 5;
if($outbound_calls == NULL || $outbound_calls == 0)
$outbound_calls = 0;
if($outbound_calls_today == NULL || $outbound_calls_today == 0)
$outbound_calls_today = 0;
if($inbound_calls == NULL || $inbound_calls == 0)
$inbound_calls = 0;
if($calls_incoming_queue == NULL || $calls_incoming_queue == 0)
$calls_incoming_queue = 0;
if($dropped_calls == NULL || $dropped_calls == 0)
$dropped_calls = 0;
if($dropped_calls_today == NULL || $dropped_calls_today == 0)
$dropped_calls_today = 0;
?>
<html>
<head>
<meta charset="UTF-8">
<title><?=$lh->translateText("portal_title")?> <?=$lh->translateText("Dashboard")?></title>
<meta content='width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no' name='viewport'>
<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-136789623-1"></script>
<script>
window.dataLayer = window.dataLayer || [];
function gtag(){dataLayer.push(arguments);}
gtag('js', new Date());
gtag('config', 'UA-136789623-1');
</script>
<!--<link href="css/bootstrap.min.css" rel="stylesheet" type="text/css" />-->
<?php print $ui->standardizedThemeCSS();?>
<!-- Creamy style -->
<link href="css/creamycrm_test.css" rel="stylesheet" type="text/css" />
<?php print $ui->creamyThemeCSS(); ?>
<!-- dashboard status boxes -->
<script src="js/bootstrap-editable.js" type="text/javascript"></script>
<script src="js/dashboard/moment/min/moment-with-locales.min.js" type="text/javascript"></script>
<script src="js/modules/now.js" type="text/javascript"></script>
<!-- ChartJS 1.0.1 -->
<script src="js/plugins/chartjs/Chart.min.js" type="text/javascript"></script>
<!-- Data Tables -->
<link href="css/datatables/dataTables.bootstrap.css" rel="stylesheet" type="text/css" />
<script src="js/plugins/datatables/FROMjquery.dataTables.js" type="text/javascript"></script>
<script src="js/fnProcessingIndicator.js" type="text/javascript"></script>
<!-- css/dashboard folder -->
<!-- WHIRL (spinners)-->
<link rel="stylesheet" href="js/dashboard/whirl/dist/whirl.css">
<!-- =============== PAGE VENDOR STYLES ===============-->
<!-- WEATHER ICONS-->
<link rel="stylesheet" href="js/dashboard/weather-icons/css/weather-icons.min.css">
</head>
<?php print $ui->creamyBody(); ?>
<div data-ui-view="" data-autoscroll="false" class="wrapper ng-scope">
<!-- header logo: style can be found in header.less -->
<?php print $ui->creamyHeader($user); ?>
<!-- Left side column. contains the logo and sidebar -->
<?php print $ui->getSidebar($user->getUserId(), $user->getUserName(), $user->getUserRole(), $user->getUserAvatar(), $_SESSION['usergroup']); ?>
<!-- Right side column. Contains the navbar and content of the page -->
<aside class="content-wrapper">
<!-- Content Header (Page header) -->
<section class="content-heading">
<!-- Page title -->
<?=$lh->translateText("Dashboard")?>
<small class="ng-binding"><?php $lh->translateText("welcome_to"); ?><?php print($ui->creamyHeaderName()); ?>! <?php /*$lh->translateText("dashboard_sub-header") */?></small>
</section>
<!-- Main content -->
<section class="content">
<?php //var_dump($outSalesHour); ?>
<!-- STATUS BOXES -->
<div class="row">
<div class="col-lg-3 col-sm-6">
<a href="#" data-toggle="modal" data-target="#realtime_agents_monitoring" data-status="ACTIVE" data-id="" style="text-decoration : none">
<div class="panel widget bg-purple" style="height: 95px;">
<div class="row status-box">
<div class="col-xs-4 text-center bg-purple-dark pv-md">
<em class="icon-earphones fa-3x"></em>
</div>
<div class="col-xs-8 pv-lg" style="padding-top:10px !important;">
<div class="h2 mt0"><span class="text-lg" id="refresh_totalagentscall">0</span></div>
<div class="text-sm"><?=$lh->translateText("agents_on_call")?></div>
</div>
</div>
</div>
</a>
</div>
<div class="col-lg-3 col-md-6">
<a href="#" data-toggle="modal" data-target="#realtime_agents_monitoring" data-id="" style="text-decoration : none">
<div class="panel widget bg-purple" style="height: 95px;">
<div class="row status-box">
<div class="col-xs-4 text-center bg-purple-dark pv-md">
<em class="icon-clock fa-3x"></em>
</div>
<div class="col-xs-8 pv-lg" style="padding-top:10px !important;">
<div class="h2 mt0"><span class="text-lg" id="refresh_totalagentswaitcalls"></span></div>
<div class="text-sm"><?=$lh->translateText("agents_waiting")?></div>
</div>
</div>
</div>
</a>
</div>
<div class="col-lg-3 col-md-6 col-sm-12">
<a href="#" data-toggle="modal" data-target="#realtime_agents_monitoring" data-status="PAUSED" data-id="" style="text-decoration : none">
<div class="panel widget bg-green" style="height: 95px;">
<div class="row status-box">
<div class="col-xs-4 text-center bg-gray-dark pv-md">
<em class="icon-hourglass fa-3x"></em>
</div>
<div class="col-xs-8 pv-lg" style="padding-top:10px !important;">
<div class="h2 mt0"><span class="text-lg" id="refresh_totalagentspaused"></span></div>
<div class="text-sm"><?=$lh->translateText("agents_on_pause")?></div>
</div>
</div>
</div>
</a>
</div>
<!-- date widget -->
<div class="col-lg-3 col-md-6 col-sm-12">
<div class="panel widget" style="height: 95px;">
<div class="row status-box">
<div class="col-xs-4 text-center bg-green pv-lg">
<div data-now="" data-format="MMMM" class="text-sm"></div><br>
<div data-now="" data-format="D" class="h2 mt0"></div>
</div>
<div class="col-xs-8 pv-lg">
<div data-now="" data-format="dddd" class="text-uppercase"></div><br>
<div data-now="" data-format="h:mm" class="h2 mt0"></div>
<div data-now="" data-format="a" class="text-muted text-sm"></div>
</div>
</div>
</div>
</div>
<!-- END date widget -->
</div>
<!-- ROW FOR THE REST -->
<div class="row">
<div class="col-lg-9" id="row_for_rest">
<!-- CALLS PER HOUR CHART -->
<div class="row">
<div id="panelChart9" ng-controller="FlotChartController" class="panel panel-default">
<div class="panel-heading">
<div class="panel-title"><?=$lh->translateText("calls_per_hour")?></div>
</div>
<div collapse="panelChart9" class="panel-wrapper">
<div class="panel-body">
<div class="chart-splinev3 flot-chart"></div> <!-- data is in JS -> demo-flot.js -> search (Overall/Home/Pagkain)-->
</div>
</div>
</div>
</div>
<!-- END widget-->
<!-- Today's Phone Calls -->
<div class="row">
<div class="col-lg-12" style="padding: 0px;">
<!-- demian -->
<a href="#" data-toggle="modal" data-target="#realtime_calls_monitoring">
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center bg-info info_sun_boxes">
<em class="fa fa-sun-o fa-3x"></em><div class="h2 m0"><span class="text-lg"></span></div>
<div class="text-white"><?=$lh->translateText("realtime_calls_monitor")?></div>
</div>
</a>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0"><span class="text-lg text-muted" id="refresh_RingingCalls">0</span></div>
<div class="text"><?=$lh->translateText("ringing_calls")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0"><span class="text-lg text-muted" id="refresh_IncomingQueue">0</span></div>
<div class="text"><?=$lh->translateText("incoming_calls")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0"><span class="text-lg text-muted" id="refresh_AnsweredCalls">0</span></div>
<div class="text"><?=$lh->translateText("answered_calls")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0"><span class="text-lg text-muted" id="refresh_TotalInCalls">0</span></div>
<div class="text"><?=$lh->translateText("inbound_calls_today")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0"><span class="text-lg text-muted" id="refresh_TotalOutCalls">0</span></div>
<div class="text" style="font-size: small;"><?=$lh->translateText("outbound_calls_today")?></div>
</div>
</div>
</div>
<!-- SALES -->
<div class="row">
<div class="panel panel-default" tabindex="-1">
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center bg-info info_sun_boxes">
<em class="fa fa-dollar fa-3x"></em>
<div class="text"><?=$lh->translateText("sales_monitoring")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0">
<span class="text-lg text-muted" id="refresh_GetTotalSales">0</span>
</div>
<div class="text"><?=$lh->translateText("total_sales")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0">
<span class="text-lg text-muted" id="refresh_GetTotalInSales">0</div>
<div class="text"><?=$lh->translateText("inbound_sales")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0">
<span class="text-lg text-muted" id="refresh_GetTotalOutSales">0</span>
</div>
<div class="text"><?=$lh->translateText("outbound_sales")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0">
<span class="text-lg text-muted" id="refresh_GetInSalesHour">0</span>
</div>
<div class="text"><?=$lh->translateText("in_sale")?></div>
</div>
<div class="panel widget col-md-2 col-sm-3 col-xs-6 br text-center info_sun_boxes" style="padding: 10px;">
<div class="h2 m0">
<span class="text-lg text-muted" id="refresh_GetOutSalesHour">0</span>
</div>
<div class="text"><?=$lh->translateText("out_sale")?></div>
</div>
</div>
</div>
<!-- CLUSTER STATUS -->
<div class="row <?=($perms->servers->servers_read === 'N' ? 'hidden' : '')?>">
<div class="panel panel-default" tabindex="-1">
<div class="panel-heading">
<div class="panel-title"><h4><?=$lh->translateText("cluster_status")?></h4></div>
</div>
<div class="responsive">
<div class="col-sm-12">
<table id="cluster-status" class="table table-striped table-hover display compact" style="width: 100%">
<thead>
<tr>
<th style="font-size: small;"><?=$lh->translateText("server_id")?></th>
<th style="font-size: small;"><?=$lh->translateText("server_ip")?></th>
<th style="font-size: small;"><?=$lh->translateText("active")?></th>
<th style="font-size: small;"><?=$lh->translateText("load")?></th>
<th style="font-size: small;"><?=$lh->translateText("channels")?></th>
<th style="font-size: small;"><?=$lh->translateText("disk")?></th>
<th style="font-size: small;"><?=$lh->translateText("date_and_time")?></th>
</tr>
</thead>
<tbody>
<!-- data is in API_GetClusterStatus.php -->
</tbody>
</table>
</div>
<div class="panel-footer clearfix">
<a href="#" class="pull-left">
<small></small>
</a>
</div>
</div>
</div>
</div>
</div><!-- END OF COLUMN 9 -->
<aside class="col-lg-3">
<!-- DROPPED PERCENTAGE -->
<div class="panel panel-default">
<?php
$droppedpercentage = $ui->API_goGetDroppedPercentage($_SESSION['user']);
$dropped_percentage = $droppedpercentage->data->getDroppedPercentage;
if ($dropped_percentage == NULL)
$dropped_percentage = "0";
if ($dropped_percentage < "10")
$color = "#5d9cec";
if ($dropped_percentage >= "10")
$color = "#f05050";
if ($dropped_percentage > "100"){
$color = "#f05050";
$dropped_percentage = "100";
}
?>
<div class="panel-body">
<div class="panel-title"><?=$lh->translateText("dropped_calls_percentage")?></div>
<center>
<div width="200" height="200" style="margin-top: 40px;margin-bottom: 40px;">
<input type="text"
class="knob" value="<?php echo $dropped_percentage; ?>" id="refresh_DroppedCallsPercentage" data-width="150" data-height="150" data-padding="21px"
data-fgcolor="<?php echo $color; ?>" data-readonly="true" readonly="readonly"
style=" width: 49px;
height: 100px;
position: absolute;
margin-top: 45px;
margin-left: -98px;
vertical-align: middle;
border: 0px;
font-style: normal;
font-variant: normal;
font-weight: bold;
/* font-stretch: normal; */
font-size: 30px;
line-height: normal;
font-family: Arial;
text-align: center;
color: <?php echo $color; ?>;
padding: 0px;
-webkit-appearance: none;
background: none;">
</div>
</center>
<div class="panel-footer">
<p class="text-muted">
<em class="fa fa-upload fa-fw"></em>
<span><?=$lh->translateText("dropped_calls")?>: </span>
<span class="text-dark" id="refresh_DroppedCalls"></span>
</p>
</div>
</div>
</div>
<!-- END loader widget-->
<!-- TASK ACTIVITIES -->
<div class="panel panel-default">
<div class="panel-heading">
<div class="panel-title"><?=$lh->translateText("campaign_leads_resources")?></div>
</div>
<div class="list-group">
<div class="list-group-item">
<span id="refresh_campaigns_resources"></span>
</div>
</div>
<div class="panel-footer clearfix">
<a href="#" data-toggle="modal" data-target="#campaigns_monitoring" class="pull-right">
<medium><?=$lh->translateText("view_more")?></medium> <em class="fa fa-arrow-right"></em>
</a>
</div>
</div>
</aside><!-- END OF COLUMN 3 -->
</div><!-- END OF ROW -->
<div class="row">
<!-- Agent Monitoring Summary -->
<div class="col-lg-3">
<div class="panel panel-default">
<div class="panel-heading">
<div class="panel-title"><?=$lh->translateText("agent_monitoring_summary")?></div>
</div>
<div data-height="230" data-scrollable="yes" class="list-group">
<span id="refresh_agents_monitoring_summary"></span>
</div>
<div class="panel-footer clearfix">
<a href="#" data-toggle="modal" data-target="#realtime_agents_monitoring" class="pull-right">
<medium><?=$lh->translateText("view_more")?></medium> <em class="fa fa-arrow-right"></em>
</a>
</div>
</div>
</div>
<!-- End Agent Monitoring Summary -->
<!-- VECTOR MAP LOADER -->
<div class="col-lg-9">
<div class="panel panel-transparent">
<!--<div data-vector-map="" data-height="450" data-scale='0' data-map-name="world_mill"></div>-->
<div id="world-map" style="height: 390px"></div>
</div>
</div>
<br>
</div>
<?php print $ui->hooksForDashboard(); ?>
</section><!-- /.content -->
</aside><!-- /.right-side -->
<?php
print $ui->getRightSidebar($user->getUserId(), $user->getUserName(), $user->getUserAvatar());
?>
</div><!-- ./wrapper -->
<!--================= MODALS =====================-->
<!-- Realtime Agent Monitoring -->
<div class="modal fade" id="realtime_agents_monitoring" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-lg modal-dialog" style="min-width: 75%">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
<h4><?=$lh->translateText("realtime_agents_monitoring")?></h4>
</div>
<div class="modal-body">
<div class="content table-responsive table-full-width">
<!-- <div class="col-sm-12">-->
<table class="table table-striped table-hover display compact" id="realtime_agents_monitoring_table" style="width: 100%">
<thead>
<th style="color: white;">Pic</th>
<th style="font-size: small;"><?=$lh->translateText("agent_name")?></th>
<th style="font-size: small;"><?=$lh->translateText("user_group")?></th>
<th style="font-size: small;"><?=$lh->translateText("status")?></th>
<th style="font-size: small;"><?=$lh->translateText("phone_number")?></th>
<th style="font-size: small;"><?=$lh->translateText("mm:ss")?></th>
<th style="font-size: small;"><?=$lh->translateText("campaign")?></th>
</thead>
<tbody>
</tbody>
</table>
<!--</div>-->
</div>
</div>
</div>
</div>
</div>
<!-- End of Realtime Agent Monitoring -->
<!-- Realtime Calls Monitoring -->
<div class="modal fade" id="realtime_calls_monitoring" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-lg modal-dialog" style="min-width: 75%">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
<h4><?=$lh->translateText("realtime_calls_monitoring")?></h4>
</div>
<div class="modal-body">
<div class="responsive">
<!-- <div class="col-sm-12">-->
<table class="table table-striped table-hover display compact" id="realtime_calls_monitoring_table" style="width: 100%">
<thead>
<th style="color: white;">Pic</th>
<th style="font-size: small;"><?=$lh->translateText("status")?></th>
<th style="font-size: small;"><?=$lh->translateText("phone_number")?></th>
<th style="font-size: small;"><?=$lh->translateText("call_type")?></th>
<th style="font-size: small;"><?=$lh->translateText("campaign")?></th>
<th style="font-size: small;"><?=$lh->translateText("mm:ss")?></th>
<!-- <th>User Group</th> -->
</thead>
<tbody>
</tbody>
</table>
<!--</div>-->
</div>
</div>
</div>
</div>
</div>
<!-- End of Realtime Calls Monitoring -->
<!-- Campaigns Monitoring -->
<div class="modal fade" id="campaigns_monitoring" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-lg modal-dialog" style="min-width: 75%">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
<h4><?=$lh->translateText("campaigns_monitoring")?></h4>
</div>
<div class="modal-body">
<div class="responsive">
<!-- <div class="col-sm-12">-->
<table id="campaigns_monitoring_table" class="table table-striped table-hover display compact" cellspacing="0" style="width: 100%">
<thead>
<th style="color: white;">Pic</th>
<th style="font-size: small;"><?=$lh->translateText("campaign_id")?></th>
<th style="font-size: small;"><?=$lh->translateText("campaign_name")?></th>
<th style="font-size: small;"><?=$lh->translateText("leads_on_hopper")?></th>
<th style="font-size: small;"><?=$lh->translateText("call_times")?></th>
<th style="font-size: small;"><?=$lh->translateText("user_group")?></th>
</thead>
<tbody>
</tbody>
</table>
<!--</div>-->
</div>
</div>
</div>
</div>
</div>
<!-- End of Campaigns Monitoring -->
<!-- Realtime Service Level Monitoring -->
<div class="modal fade" id="realtime_sla_monitoring" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-lg modal-dialog" style="min-width: 75%">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
<h4><?=$lh->translateText("service_level_agreement_monitoring")?></h4>
</div>
<div class="modal-body">
<div class="responsive">
<!-- <div class="col-sm-12">-->
<table class="table table-striped table-hover display compact" id="realtime_sla_monitoring_table" style="width: 100%">
<thead>
<th style="color: white;">Pic</th>
<th style="font-size: small;"><?=$lh->translateText("user_groups")?></th>
<th style="font-size: small;"><?=$lh->translateText("calls_today")?></th>
<th style="font-size: small;"><?=$lh->translateText("answered_calls")?></th>
<th style="font-size: small;"><?=$lh->translateText("ans_calls_less_20s")?></th>
<th style="font-size: small;"><?=$lh->translateText("abandon")?></th>
<th style="font-size: small;"><?=$lh->translateText("sla")?>SLA</th>
<th style="font-size: small;"><?=$lh->translateText("aht")?>AHT</th>
<!-- <th>User Group</th> -->
</thead>
<tbody>
</tbody>
</table>
<!--</div>-->
</div>
</div>
</div>
</div>
</div>
<!-- End of Realtime Service Level Monitoring -->
<!-- Agent Information -->
<div class="modal fade" id="modal_view_agent_information" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
<h4 class="modal-title"><?=$lh->translateText("more_about")?> <span id="modal-username"></span>:</h4>
</div>
<div class="modal-body" style="min-height: initial;">
<center>
<div id="modal-avatar"></div>
<!--<img src="img/avatars/demian_avatar.jpg" name="aboutme" width="160" height="160" border="0" class="img-circle">-->
<h3 class="media-heading"><span id="modal-fullname"></span> <small></small></h3>
<span><strong><?=$lh->translateText("logged_into")?>:</strong></span>
<span class="label label-warning" id="modal-phonelogin-vu"></span>
<span class="label label-info" id="modal-campaign"></span>
<!-- <span class="label label-info" id="modal-userlevel-vu"></span> -->
<span class="label label-success" id="modal-usergroup-vu"></span>
<span class="label label-primary" id="modal-conf-exten"></span>
<span class="hidden" id="modal-server-ip"></span>
</center>
<div class="responsive hidden">
<table class="table table-striped table-hover" id="view_agent_information_table" style="width: 100%">
<thead>
<th style="font-size: small;"><?=$lh->translateText("agent_id")?></th>
<!-- <th style="font-size: small;">Agent Phone</th> -->
<th style="font-size: small;"><?=$lh->translateText("status")?></th>
<th style="font-size: small;"><?=$lh->translateText("cust_phone")?></th>
<th style="font-size: small;"><?=$lh->translateText("mm:ss")?></th>
</thead>
<tbody>
</tbody>
</table>
</div>
</div>
<div class="modal-footer">
<a href="#" class="pull-right" onClick="goGetModalUsernameValue();">
<button class="btn btn-danger btn-sm"><?=$lh->translateText("emergency_logout")?> <i class="fa fa-arrow-right"></i></button>
</a>
<div class="pull-left">
<a href="#" onClick="goGetInSession('BARGE');">
<button class="btn btn-success btn-sm"><?=$lh->translateText("barge")?> <i class="fa fa-microphone"></i></button>
</a>
<a href="#" onClick="goGetInSession('MONITOR');">
<button class="btn btn-primary btn-sm"><?=$lh->translateText("listen")?> <i class="fa fa-microphone-slash"></i></button>
</a>
<a href="#" onClick="goGetInSession('WHISPER');">
<button class="btn btn-warning btn-sm"><?=$lh->translateText("whisper")?> <i class="fa fa-user-secret"></i></button>
</a>
</div>
</div>
</div>
</div>
</div>
<!-- End of Agent Information -->
<!-- Campaign Information -->
<div class="modal fade" id="view_campaign_information" tabindex="-1" role="dialog" aria-hidden="true">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
<h4 class="modal-title"><?=$lh->translateText("more_about_campaign_id")?>: <span id="modal-campaignid-mod"></span></h4>
</div>
<div class="modal-body">
<center>
<div id="modal-avatar-campaign"></div>
<!--<img src="img/avatars/demian_avatar.jpg" name="aboutme" width="160" height="160" border="0" class="img-circle">-->
<h3 class="media-heading"><span id="modal-campaignname-mod"></span></h3>
<span><?=$lh->translateText("campaign_details")?>: </span>
<span class="label label-info" id="modal-camptype"></span>
<span class="label label-info" id="modal-dial_method"></span>
<span class="label label-info" id="modal-auto_dial_level-mod"></span>
<span class="label label-success" id="modal-next_agent_call"></span>
</center>
<div class="responsive">
<table class="table table-striped table-hover" id="view_campaign_information_table" style="width: 100%">
<thead>
<th style="font-size: small;"><?=$lh->translateText("campaign_cid")?></th>
<th style="font-size: small;"><?=$lh->translateText("call_recordings")?></th>
<!-- <th style="font-size: small;">Campaign ID</th> -->
<!-- <th style="font-size: small;">Phone Number</th> -->
<th style="font-size: small;"><?=$lh->translateText("calling_hours")?></th>
<th style="font-size: small;"><?=$lh->translateText("script")?></th>
</thead>
<tbody>
<tr>
<td><span id="modal-campaigncid-mod"></span></td>
<td><span id="modal-callrecordings-mod"></span></td>
<!-- <td><span id="modal-campaign_id"></td> -->
<!-- <td><span id="modal-phone_number"></td> -->
<td><span id="modal-localcalltime-mod"></span></td>
<td><span id="modal-campaignscript"></span></td>
</tr>
</tbody>
</table>
</div>
</div>
<div class="modal-footer">
<!-- <center>
<button type="button" class="btn btn-default" data-dismiss="modal">I'm done</button>
</center> -->
</div>
</div>
</div>
</div>
<!-- End of Campaign Information -->
<?php
/*
* Modal Dialogs
*/
//include_once ("./php/ModalPasswordDialogs.php");
?>
<script src="js/dashboard/sweetalert/dist/sweetalert.min.js"></script>
<script>
/*
* JQuery Knob = need for dropped calls percentage and other pie loader
*/
$(function () {
/* jQueryKnob */
$(".knob").knob({
draw: function () {
// "tron" case
if (this.$.data('skin') == 'tron') {
var a = this.angle(this.cv) // Angle
, sa = this.startAngle // Previous start angle
, sat = this.startAngle // Start angle
, ea // Previous end angle
, eat = sat + a // End angle
, r = true;
this.g.lineWidth = this.lineWidth;
this.o.cursor
&& (sat = eat - 0.3)
&& (eat = eat + 0.3);
if (this.o.displayPrevious) {
ea = this.startAngle + this.angle(this.value);
this.o.cursor
&& (sa = ea - 0.3)
&& (ea = ea + 0.3);
this.g.beginPath();
this.g.strokeStyle = this.previousColor;
this.g.arc(this.xy, this.xy, this.radius - this.lineWidth, sa, ea, false);
this.g.stroke();
}
this.g.beginPath();
this.g.strokeStyle = r ? this.o.fgColor : this.fgColor;
this.g.arc(this.xy, this.xy, this.radius - this.lineWidth, sat, eat, false);
this.g.stroke();
this.g.lineWidth = 2;
this.g.beginPath();
this.g.strokeStyle = this.o.fgColor;
this.g.arc(this.xy, this.xy, this.radius - this.lineWidth + 1 + this.lineWidth * 2 / 3, 0, 2 * Math.PI, false);
this.g.stroke();
return false;
}
}
});
/* END JQUERY KNOB */
var series = {
'PH': 23456, // Philippines
'CA': 11100, // Canada
'DE': 2510, // Germany
'FR': 3710, // France
'AU': 5710, // Australia
'GB': 8310, // Great Britain
'RU': 9310, // Russia
'BR': 6610, // Brazil
'IN': 7810, // India
'CN': 4310, // China
'US': 839, // USA
'SA': 410 // Saudi Arabia
};
var markers = [
//{ latLng:[14.57, 121.03], name:'Philippines' },
//{ latLng:[41.90, 12.45], name:'Vatican City' },
//{ latLng:[43.73, 7.41], name:'Monaco' },
//{ latLng:[-0.52, 166.93], name:'Nauru' },
//{ latLng:[-8.51, 179.21], name:'Tuvalu' },
//{ latLng:[7.11,171.06], name:'Marshall Islands' },
//{ latLng:[17.3,-62.73], name:'Saint Kitts and Nevis' },
//{ latLng:[3.2,73.22], name:'Maldives' },
//{ latLng:[35.88,14.5], name:'Malta' },
//{ latLng:[41.0,-71.06], name:'New England' },
//{ latLng:[12.05,-61.75], name:'Grenada' },
//{ latLng:[13.16,-59.55], name:'Barbados' },
//{ latLng:[17.11,-61.85], name:'Antigua and Barbuda' },
//{ latLng:[-4.61,55.45], name:'Seychelles' },
//{ latLng:[7.35,134.46], name:'Palau' },
//{ latLng:[42.5,1.51], name:'Andorra' }
];
$('#world-map').vectorMap({
map: 'world_mill_en',
backgroundColor: 'transparent',
regionStyle: {
initial: {
'fill': '#bbbec6',
'fill-opacity': 1,
'stroke': 'none',
'stroke-width': 1.5,
'stroke-opacity': 1
},
hover: {
'fill-opacity': 0.8
},
selected: {
fill: 'blue'
},
selectedHover: {
}
},
focusOn:{ x:0.4, y:0.6, scale: 1},
markerStyle: {
initial: {
fill: '#23b7e5',
stroke: '#23b7e5'
}
},
onRegionLabelShow: function(e, el, code) {
if ( series && series[code] )
el.html(el.html() + ': ' + series[code] + ' visitors');
},
markers: markers,
series: {
regions: [{
values: series,
scale: ['#878c9a'],
normalizeFunction: 'polynomial'
}]
}
});
});
</script>
<!--========== REFRESH DIVS ==============-->
<!-- <script src="js/load_statusboxes.js"></script> -->
<script src="js/dashboardv4.js"></script>
<!-- <script src="js/load_clusterstatus.js"></script> -->
<script>
/*
* Inbound and Outbound Calls Per Hour Data
*/
(function(window, document, $, undefined){
$(function(){
var datav3 = [
{
"label": "Outbound Calls",
"color": "#009688",
"data": [
<?php
if($results["result"] == "success" && isset($results["result"]) && isset($results["Hour9o"]) && $outbound_calls != 0){
echo '["9 AM",'.$results["Hour9o"].'],';
echo '["10 AM",'.$results["Hour10o"].'],';
echo '["11 AM",'.$results["Hour11o"].'],';
echo '["12 NN",'.$results["Hour12o"].'],';
echo '["1 PM",'.$results["Hour13o"].'],';
echo '["2 PM",'.$results["Hour14o"].'],';
echo '["3 PM",'.$results["Hour15o"].'],';
echo '["4 PM",'.$results["Hour16o"].'],';
echo '["5 PM",'.$results["Hour17o"].'],';
echo '["6 PM",'.$results["Hour18o"].'],';
echo '["7 PM",'.$results["Hour19o"].'],';
echo '["8 PM",'.$results["Hour20o"].'],';
echo '["9 PM",'.$results["Hour21o"].']';
}else{
echo '["9 AM", 0],';
echo '["10 AM", 0],';
echo '["11 AM", 0],';
echo '["12 NN", 0],';
echo '["1 PM", 0],';
echo '["2 PM", 0],';
echo '["3 PM", 0],';
echo '["4 PM", 0],';
echo '["5 PM", 0],';
echo '["6 PM", 0],';
echo '["7 PM", 0],';
echo '["8 PM", 0],';
echo '["9 PM", 0]';
}
?>]
},{
"label": "Inbound Calls",
"color": "#23b7e5",
"data": [
<?php
if($results["result"] == "success" && isset($results["result"]) && isset($results["Hour9"]) && $inbound_calls != 0){
echo '["9 AM",'.$results["Hour9"].'],';
echo '["10 AM",'.$results["Hour10"].'],';
echo '["11 AM",'.$results["Hour11"].'],';
echo '["12 NN",'.$results["Hour12"].'],';
echo '["1 PM",'.$results["Hour13"].'],';
echo '["2 PM",'.$results["Hour14"].'],';
echo '["3 PM",'.$results["Hour15"].'],';
echo '["4 PM",'.$results["Hour16"].'],';
echo '["5 PM",'.$results["Hour17"].'],';
echo '["6 PM",'.$results["Hour18"].'],';
echo '["7 PM",'.$results["Hour19"].'],';
echo '["8 PM",'.$results["Hour20"].'],';
echo '["9 PM",'.$results["Hour21"].']';
}else{
echo '["9 AM", 0],';
echo '["10 AM", 0],';
echo '["11 AM", 0],';
echo '["12 NN", 0],';
echo '["1 PM", 0],';
echo '["2 PM", 0],';
echo '["3 PM", 0],';
echo '["4 PM", 0],';
echo '["5 PM", 0],';
echo '["6 PM", 0],';
echo '["7 PM", 0],';
echo '["8 PM", 0],';
echo '["9 PM", 0]';
}
?>]
},{
"label": "Dropped Calls",
"color": "#512e90",
"data": [
<?php
if($results["result"] == "success" && isset($results["result"]) && isset($results["Hour9d"]) && $dropped_calls != 0){
echo '["9 AM",'.$results["Hour9d"].'],';
echo '["10 AM",'.$results["Hour10d"].'],';
echo '["11 AM",'.$results["Hour11d"].'],';
echo '["12 NN",'.$results["Hour12d"].'],';
echo '["1 PM",'.$results["Hour13d"].'],';
echo '["2 PM",'.$results["Hour14d"].'],';
echo '["3 PM",'.$results["Hour15d"].'],';
echo '["4 PM",'.$results["Hour16d"].'],';
echo '["5 PM",'.$results["Hour17d"].'],';
echo '["6 PM",'.$results["Hour18d"].'],';
echo '["7 PM",'.$results["Hour19d"].'],';
echo '["8 PM",'.$results["Hour20d"].'],';
echo '["9 PM",'.$results["Hour21d"].']';
}else{
echo '["9 AM", 0],';
echo '["10 AM", 0],';
echo '["11 AM", 0],';
echo '["12 NN", 0],';
echo '["1 PM", 0],';
echo '["2 PM", 0],';
echo '["3 PM", 0],';
echo '["4 PM", 0],';
echo '["5 PM", 0],';
echo '["6 PM", 0],';
echo '["7 PM", 0],';
echo '["8 PM", 0],';
echo '["9 PM", 0]';
}
?>]
}];
var options = {
series: {
lines: {
show: false
},
points: {
show: true,
radius: 4
},
splines: {
show: true,
tension: 0.4,
lineWidth: 1,