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Account recovery request #5668

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3 tasks done
jaddison opened this issue Feb 11, 2025 · 2 comments
Open
3 tasks done

Account recovery request #5668

jaddison opened this issue Feb 11, 2025 · 2 comments
Labels
account-recovery Users needing assistance with account recovery

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@jaddison
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PyPI Username

jaddison

Reason for request

Lost access to email address

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.
@jaddison jaddison added the account-recovery Users needing assistance with account recovery label Feb 11, 2025
@Thespi-Brain
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Hi @jaddison,

Please contact support@pypi.org with an email address that you would like your account to be associated with and please reference this link (#5668). We will proceed from there. Thanks!

@github-project-automation github-project-automation bot moved this to New/Triage in Account Recovery Feb 14, 2025
@Thespi-Brain Thespi-Brain added the status: awaiting response Needs more information before proceeding label Feb 14, 2025
@Thespi-Brain Thespi-Brain moved this from New/Triage to Awaiting Response in Account Recovery Feb 14, 2025
@Thespi-Brain Thespi-Brain removed the status: awaiting response Needs more information before proceeding label Feb 19, 2025
@Thespi-Brain
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Hi @jaddison,

Thanks for sending over your preferred email. I have initiated an account recovery process and instructions are being sent to your preferred email address. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain Thespi-Brain moved this from Awaiting Response to Verification in Process in Account Recovery Feb 19, 2025
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Labels
account-recovery Users needing assistance with account recovery
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Account Recovery
Status: Verification in Process
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@jaddison @Thespi-Brain