Glia Android Widgets 2.1.1

We identified an issue in this release, please use 2.1.2 or newer instead.

Fixed

Visitor renewal request fails with HTTP error 422 when app is upgraded to Glia Android Widgets 2.0.4 or 2.1.0.

Glia Android Widgets 2.1.0

We identified an issue in this release, please use 2.1.2 or newer instead.

Added

• Native GVA support for mobile applications.
• For more information about the feature, see: GVA Support: Android

Changed

• A new NO_ENGAGEMENT state has been added for cases without an ongoing engagement, whereas ENGAGEMENT_ENDED is now used only if engagement has ended.
• Chat now automatically scrolls down when a visitor sends a message.

Fixed

• Some engagements were prematurely cleared before the [Events.END] event.
• The Attachment button was hidden in secure conversations.
• The default operator image was not shown in the chat transcript.
• The app crashed when sending a message from an empty secure conversations chat screen.
• Errors occurred when calling showVisitorCodeDialog if the material design was set globally but then overridden.

Full Changelog

Glia Android Widgets 2.0.4

We identified an issue in this release, please use 2.1.2 or newer instead.

Changed

Security improvements for visitor authentication.

Fixed

• Some engagements were prematurely cleared before the Events.END event.
• Visitor code view was not closing correctly in some cases.
• Survey was shown on new engagement start if the previous engagement was ended by calling endEngagement().
• Operator image was not shown after engagement transfer.
• Two-way video and screen-sharing requests were not coming in some cases.

Glia Android Widgets 1.9.4.1

Release created to patch a socket timeout issue in version 1.9.4

DOES NOT CONTAIN THE LATEST PATCHES AND FIXES

It is recommended to upgrade to the latest 2.+ version instead.

Glia Android Widgets 2.0.3

Fixed

• Operator messages were not delivered in power-saving mode or after the device was locked for some time.
• Chat input was disabled after the engagement transfer.
• The app crashed when showing a dialog if the Activity style was not Material.
• Notifications about an active audio or video call were not removed from the screen after the application crash or force quit.
• WebViewCardAdapter is now the default renderer option for custom cards.

Glia Android Widgets 2.0.2

Fixed

• A crash when restoring Call Visualiser video engagement from bubble

Full Changelog

Glia Android Widgets 2.0.1

Fixed

• sending customs cards responses were not sent properly
• keyboard was not closed when chat was scrolled
• survey would be launched at the launch of an engagement
• some Android devices were experiencing low volume on the visitor mic
• dialog title went out of its paddings when a title text was long
• Glia Events with the type of Class doesn’t get triggered *
• while using APP_BOUNDED screen sharing and minimising the app the home screen was visible for a second, now there is a minimal delay *

Added

• support for bluetooth audio devices in audio and video engagements
• Glia icon for push notifications shown by Glia
• operator sees in Gliahub that visitor has muted call *

Changed

• visitor is now able to write text in the chat always without text entry field becoming inactive when virtual assistant has suggested options
• in case of longer than 1 line text the chat text entry field expands

Removed

• app token support, please use other authentication methods instead

The notes with * in the end are changes in Glia Core SDK that are included in Widgets SDK.

Full Changelog

Glia Android Widgets 2.0.0

What's Changed

• Secure conversations
• Call visualizer
• Fix chat Screen doesn't get closed when engagement ended
• Update overlay permission request message
• Update unified customization models according to the new scheme
• Migrate notifications-related classes to Kotlin
• Support system messages in chat
• Finish Chat screen when navigating back to Call screen
• Fix white-label behavior
• App crashes when it tries to display the image on the chat screen
• Open the chat transcript screen by clicking on push notification
• Refactor testing app settings screen
• Fix screen recording system permission decline issue
• Ignore engagement ended result when the chat transcript screen is opened
• Crash when opening PDF file
• Attachment loader should become blue for "Ready to send" attachment
• Fix wrong image preview
• Clear survey and engagement state when clearing visitor session
• Auto-close dialogs on engagement end
• Fix the file preview screen difference from the design
• Fix speaker mode gets stuck in the ON state
• Extend direct id authorization with external_access_token

Glia Android Widgets 1.9.11

• [79bb3b7] NCR would not like to have inconsistencies between iOS and Android in customisations.

Glia Android Widgets 1.9.10

• [19147e3] Merge pull request #502 from salemove/bugfix/fix_acceptance_tests