fix(acc): review Jessi

Co-authored-by: Jessica <113192637+jcirinosclwy@users.noreply.github.com>

Author: ldecarvalho-doc

pages/account/how-to/open-a-support-ticket.mdx

@@ -65,11 +65,11 @@ Example: “The Instance remains in "Starting" status for over 10 minutes and th
 
 ### Add supporting files
 
-You can drop or browse to attach files that might be relevant to understanding your issue. You can include screenshots, PDF and text files.
+You can drop or browse to attach files that might be relevant to understanding your issue. You can include screenshots, PDFs, and text files.
   <Message type="important">
     Keep in mind that:
       - You can attach up to 4 files per message and 10 files per ticket.
-      - The size of each file cannot exceed 10MB
+      - The size of each file cannot exceed 10 MB
       - The following file formats are supported: `jpeg`, `jpg`, `png`, `pdf`, and `txt`.
       - The uploaded data is exclusively intended to provide you with support in the use of Scaleway services. Do not transmit any inappropriate, or irrelevant sensitive data.
   </Message>